Saturday, April 13, 2013

***Resolved*** No Access to Banner INB and Banner Web

WHAT: Banner Offline

WHEN: 04/13/2013

Current Status: Resolved

Description: Update at 9:20am:  Access to Banner has been restored.

Original Message: We received word that Banner (INB & BanWeb) is offline this morning following the normal downtime for backups on Friday night/Saturday morning.  We are actively working to restore service and hope to have Banner online soon.  No official estimated time to repair is available yet.

Service(s) Impacted: Banner

Next Update: 10:30am or sooner if resolved

Root Cause / Continuous Improvement:  Investigation into the root cause will be conducted shortly.

Check for periodic updates.

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