***UPDATE*** 4:10pm: There was an unexpected issue during the software maintenance process, and unfortunately Web Help Desk is still not available for use. At the moment, it is not clear how much longer the software will continue to be unavailable, but another update will be provided no later than 5:00pm. Thank you for your patience as we work to respond to this problem.
WHAT: Web Help Desk software maintenance this Friday at 3pm
WHEN: 07/19/2013 at 3:00pm Duration: 60 minutes
Current Status: Open
Description: Web Help Desk will be unavailable while software maintenance is performed on Friday, July 19, at 3:00pm.
Service(s) Impacted: Web Help Desk
Estimated Time to Resolution or Next Update: 07/19/2013 5:00pm