Monday, November 25, 2013

***COMPLETE*** Planned Campus-wide Network Service Interruption - Friday, November 29, 2013 - 7:30am - 2:00pm --> Extended due to delays

WHAT: ***COMPLETE*** Campus-wide Network Service Interruption

WHEN: Friday, 11/29/2013 Duration: 7:30am - 2:00pm -->  Extended due to delays

WHERE: Campus-wide

Current Status: Complete

Description:
Update 6:00pm
Nearly all services were restored by 3:00pm and now that we have completed our testing and cleanup it appears everything continues to be stable.  No further issues are anticipated at this time and this work period is complete.

Update 2:15pm
Due to a handful of issues throughout our maintenance work, most services have been restored, however a few scattered systems are still being turned back on and tested.  We apologize for the extended outage and anticipate full service will be restored shortly.

Original Post:
This Friday (11/29) Information & Technology Services will be performing electrical work in preparation for installation of a replacement Uninterruptible Power Supply as well as routine maintenance on core network & server equipment.  During this time there will be a series of interruptions affecting most of the services we offer, such as Sakai, Banner, Cascade and many others.

Throughout most of the work period general access from the campus network to the Internet should continue to operate, but services run from PLU servers will be interrupted.

The work will begin as early as 7:30AM on Friday morning with the primary disruption occurring earlier in this maintenance period.  Most services will be restored Friday by mid-morning and all work is scheduled to be complete no later than 2:00PM on Friday afternoon.

Service(s) Impacted: All campus-based network services including: Sakai, Banner, Cascade, Campus Calendar, Web Help Desk, Campus Network, ePass, Library and many others.

Next Update: None Due

Root Cause / Continuous Improvement: Electrical work & routine equipment maintenance

Check http://www.plu.edu/status/ for periodic updates.

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