Current Status: Open
Resolved 10/1/13 8:15 am: After checking this morning, we see that the Alexander Street services are now restored.
Update 4:00 pm: As of this posting, the services from Alexander Street Press are still inaccessible. We are awaiting a response from the provider for specific time frames for the restoration of service.
At approximately 11:40 am, we received reports of the Alexander Street Press service having connection issues. This will affect the following Services (Includes these, but is not limited to):
Academic Video Online (VAST)
Classical Music Library
Counseling & Therapy Videos
Ethnographic Video Online
Service(s) Impacted: Library
Estimated Time to Resolution or Next Update: 7 pm 9/30/13
Root Cause / Continuous Improvement: To be determined.