WHEN: 4/21/2014 Service Outage Duration: Approximately 5:00pm-10:00pm
Maintenance Scheduled: 4/22/2014 3:00am-6:00am
Current Status: Resolved
Description: This evening the I&TS Helpdesk received several reports of issues with class registration through Banner Web. I&TS is investigating the issue and has identified a likely cause. While the problem was being resolved we temporarily suspended registration access to avoid any further issues. Several steps have been taken to resolve the issue. However, we will be conducting a "refresh" of the affected system between 3-6am that should clear up the issue's root cause. During the 3-6am timeframe access to Banner Web will be restricted in order to avoid further complications.
Service(s) Impacted: Banner
Estimated Time to Resolution and Next Update: Registration is available now. We anticipate permanent resolution tomorrow morning and will post an update following the refresh around 6am.