Monday, May 5, 2014

Google Drive Connectivity Issues

WHAT: Google has posted a notice that some users may be experiencing difficulties with connecting to their Google Drive.

WHEN:05/05/2014

Current Status: Closed

Description: RESOLVED:  At this time, all issues with Drive should be resolved.  Google has not posted any information as to the origin or nature of the problem.  Please contact the Help Desk if you are still having difficulties connecting to your Google Drive.  253-535-7525, helpdesk@plu.edu, or @PLUHelpDesk on Twitter.

Original Post:  At approximately 11:30 am, users reported issues with accessing Google Drive (Docs, Sheets, uploaded files, etc).  Concurrently, Google posted a notice on their Apps Status Blog stating that they were investigating an issue with connectivity for Google Drive.

We will continue to monitor the Blog for further updates.

Service(s) Impacted: Google Apps, Gmail

Workarounds: If you are unable to access files on Google Drive, unfortunately there are no workarounds at this time.

Estimated Time to Resolution or Next Update:

Root Cause / Continuous Improvement: To be determined.



Check http://www.plu.edu/status/ for periodic updates.



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