Sunday, July 27, 2014

*Update* Various Web Services Offline - Unrelated to planned Sunday downtime

WHAT: *Update* Various Web Services

WHEN: 7/26/2014  Duration: Begin: Saturday, 7/26 and ongoing for some services.

Current Status: Resolved

Description: *Update*  A portion of the affected services have been restored including Google Apps, Sakai, and Web Help Desk.  Unfortunately several services continue to be impacted and in a few cases may not be resolved for a day or more as we must work with outside service providers to complete the changes on their systems.

*Original Post*
A number of web-based services are unavailable due to issues with the login page used to access them.  Sometime on Saturday an SSL encryption certificate used, in part, to protect data transmitted between some of our servers encountered an expiration issue caused by the signing authority.  We have identified the issue and are working to resolve this as fast as possible.

*Note*  Google Apps access has already been restored as of this message posting.

Service(s) Impacted: Sakai, Gmail, Google Apps, Cascade, Web Help Desk, ePass, and others

Estimated Time to Resolution or Next Update: Approximately 4:00pm 7/28/2014

Check http://www.plu.edu/status/ for periodic updates.

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