*** UPDATE *** Nov. 6, 2:00PM - The Sakai Support Team has correlated yesterday afternoon's service disruption to a routine maintenance procedure that pertains to Sakai's database server. Before yesterday's incident, this routine procedure had not previously affected Sakai's connection to its database. Moving forward, this procedure will be revised to safeguard Sakai's database connectivity.
WHAT: Unplanned Sakai Service Disruption
WHEN: 11/05/14
Duration: 2:55PM - 3:18PM (approx.)
Current Status: Open
Description: At approximately 2:55PM today (Wed., Nov. 5) Sakai experienced an unplanned service disruption. The Sakai Support Team restored this service at approximately 3:18PM, and they continue to investigate root cause.
Service(s) Impacted: Sakai
Root Cause / Continuous Improvement: See update above, posted Nov. 6.
Check http://www.plu.edu/status/ for periodic updates.
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