*Resolved* Nationwide Internet Service Disruptions - Friday, October 21, 2016

WHAT: Nationwide Internet Service Disruptions due to DDoS attacks

WHEN: 10/21/2016 Duration: Beginning early morning

WHERE: Many websites across the country

Current Status: Closed

Description: A leading DNS (Domain Name Service) provider "Dyn" is under attack from a Distributed Denial of Service (DDoS) attack that has effectively taken their services offline multiple times today.  DNS is the service that works like a phonebook and directs users to the correct server based on the server name typed into a browser.  If DNS does not respond or provide an accurate answer the access to the service is effectively blocked.  Due to Dyn's position as a leading provider of DNS services, their outage is causing wide-spread issues connecting to many other leading web sites including:

• Ancesty.com
• BBC
• Box
• Business Insider
• CNN
• Dailynews.com
• Disqus
• Donorschoose.org
• Etsy
• Eventbrite
• Fox News
• Github
• Guardian.co.uk
• HBO Now
• Iheart.com (iHeartRadio)
• Imgur
• Mashable
• NHL.com
• Netflix
• Netflix
• New York Times
• Okta
• PayPal
• People.com
• PeopleAdmin
• Pinterest
• Playstation Network
• Qualtrics
• Recode
• Reddit
• Reeher
• SBNation
• Shopify
• Soundcloud
• Spotify
• Squarespace Customer Sites
• Starbucks rewards/gift cards
• The Verge
• Time.com
• Twitter
• Visa
• WSJ.com
• Weather.com
• Wikia
• Wired.com
• Xbox.com
• Yelp
• .... and many more.

Service(s) Impacted: Reeher & PeopleAdmin (employment.plu.edu) appears to be the only PLU services currently affected, but many non-PLU services are impacted from both on-campus as well as off-campus.

Workarounds: None available at this time.

Estimated Time to Resolution or Next Update: None available at this time.

Root Cause / Continuous Improvement: DDoS

Check http://www.plu.edu/status/ for periodic updates.