Journals @ PLU/Gold Rush maintenance outage

WHAT: Journals @ PLU/Gold Rush maintenance outage

WHEN: 08/25/2018 Duration: 7:00 am - 4:00 pm


Current Status: Open

Description: Gold Rush, which runs the Journals tab on the library home page and the "Check PLU Library for full text" linker from library databases will be offline for maintenance. The administrative interface will also be unavailable. Please plan your research accordingly.

Service(s) Impacted: Library


Check https://www.plu.edu/status/ for periodic updates.

Sakai Maintenance: Help Documentation in PLU Knowledge Base

WHAT:  Sakai Maintenance: Help Documentation in PLU Knowledge Base

WHEN:  08/25/18  Duration:  6:00am - 7:00am PT

Description:  On Saturday, August 25, Sakai will be out of service from 6:00am to 7:00am PT to modify the Sakai Help tool. After this upgrade, Sakai Help will redirect to Sakai documentation stored in the PLU Knowledge Base whose search function should make searching for help much easier. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Sat., Aug. 25, 6:00am

Check https://www.plu.edu/status/ for periodic updates.

RESOLVED: Banner Administrative Pages & Banner Self-Service Unavailable for Maintenance

WHAT: Banner Administrative Pages & Banner Self-Service Unavailable for Maintenance

WHEN: Sunday, August 26th, 2018

Duration: 6:00am-9:00am (PT)

WHERE: On and Off Campus

Current Status: Open

Description: All maintenance work is complete and Banner Administrative Page and Self-Service are once again available.

Original Message:
Banner Administrative Pages & Banner Self-Service will be unavailable due to scheduled maintenance from 6:00 am to 9:00 am (PT) on Sunday, August 26th, 2018.  This post will be updated as soon as services are once again available.

Service(s) Impacted: Banner Administrative Pages & Banner Self-Service

Workarounds: None

Check https://www.plu.edu/status/ for periodic updates.

Campus Network Maintenance Window - Saturday, August 18, 2018 8:00AM - 10:00PM - COMPLETE

WHAT: Campus Network Maintenance

WHEN: Saturday, 08/18/2018 Duration: 8:00 AM - 10:00 PM

WHERE: Campuswide

Current Status: Complete

Description: I&TS will be performing a series of network equipment maintenance tasks including equipment changes as well as firmware updates on Saturday, August 18, 2018.  This work will cause intermittent disruption of connections to most campus buildings periodically throughout the day and may cause a brief disruption of connectivity from/to off-campus.

At this time we do not expect any services/applications running on I&TS servers to be directly affected or offline during this maintenance window, but the connectivity disruptions noted above may cause brief interruptions in service access.

Service(s) Impacted: Campus Network & possibly Internet connectivity

Next Update: Following completion of work.

Check https://www.plu.edu/status/ for periodic updates.

ProQuest maintenance outage

WHAT: ProQuest maintenance outage

WHEN: Saturday, August 18, 2018 Duration: 7:00 pm - 3:00 am


Current Status: Open

Description: ProQuest resources, including Research Library and other databases as well as Ebook Central, will be offline. Please plan your research accordingly.

Service(s) Impacted: Library


Check https://www.plu.edu/status/ for periodic updates.

Problems with article searching in library catalog

WHAT: Article search results do not appear in library catalog search (WorldCat Local).

WHEN: 08/09/2018


Current Status: Open

Description: When searching for articles with search limited to Pacific Lutheran University, WorldCat Local gives no results.

Service(s) Impacted: Library

Workarounds: Search in article databases (see Research Guides for recommendations) or set WorldCat Local to Libraries Worldwide (but be aware you are searching other libraries as well as PLU).


Root Cause / Continuous Improvement: OCLC, the provider of WorldCat Local, has fixed the problem.



Check https://www.plu.edu/status/ for periodic updates.