Sakai Unavailable for Maintenance - Fri., Sept. 4, 6am

*** UPDATE *** Sept. 14, 6:11am PT - Sakai is back online. The planned maintenance is complete.

*** UPDATE *** Sept. 4, 6:00am PT - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 6:30am (if not before).

WHAT:  Sakai Unavailable for Maintenance   

WHEN:  09/04/20  Duration:  6:00am - 6:30am (US Pacific Time)  

Description:  On Friday, September 4, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions, contact sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., September 4, 6:00am

Check https://www.plu.edu/status/ for periodic updates.

*Resolved* Campus Wireless Network Disruption (3 buildings - Hauge, Xavier, & Morken) -- Friday, August 28, 2020 1:00PM

WHAT: Campus Wireless Network Disruption (3 buildings)

WHEN: 08/28/2020  Duration: Beginning approx. 1:00 PM

WHERE: Hauge, Xavier, & Morken

Current Status: Resolved

Description: A faulty firmware upgrade process from our network vendor caused the newly deployed network equipment in 3 building (Hauge, Xavier, & Morken) to go offline around 1:00PM this afternoon.  After reaching the vendor's tech support and identifying the problem and resolution I&TS began the process of restoring service around 2:45PM.  Unfortunately the restoration process requires manual configuration changes on each wireless access point in the new network which slows the resolution process, but full restoration is anticipated before 5:00 PM.

Service(s) Impacted: Campus Wireless Network

Workarounds: Wired (ethernet) network is functioning

Estimated Time to Resolution or Next Update: Full resolution anticipated by 5:00 PM.  Resolution will be completed first for Hauge, then Xavier, then Morken.

Root Cause / Continuous Improvement: Faulty firmware upgrade process from network vendor.

Check https://www.plu.edu/status/ for periodic updates.

Sakai, Web Help Desk, and DSpace Unavailable for Maintenance - Fri., Aug. 28, 6am

*** UPDATE *** August 28, 7:36am PT - Sakai, Web Help Desk, and DSpace are back online.

*** UPDATE *** August 28, 6:00am PT - Sakai, Web Help Desk, and DSpace are currently offline or intermittently available due to planned maintenance. I&TS support staff are working to restore Sakai and PLU Search & Directory by 7:30am (if not before).

WHAT:  Sakai, Web Help Desk, and DSpace Unavailable for Maintenance  

WHEN:  08/28/20  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, August 28, 2020, system maintenance will be performed from 6:00am to 7:30am (US Pacific Time) on servers that host Sakai (sakai.plu.edu), Web Help Desk (helpdesk.plu.edu), and DSpace (dspace.plu.edu). Consequently, these web services will be disrupted during this interval. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  Sakai, Web Help Desk, and DSpace

Estimated Time to Resolution or Next Update:  Fri., Aug. 28, 2020, 6:00am 

Check https://www.plu.edu/status/ for periodic updates.

***Completed*** Planned internet Service Outage - Wednesday, Aug. 19th 2020, 4:30PM to 6:00PM

WHAT: PLU Internet Connection Planned Maintenance

WHEN: 08/19/2020 Duration: 4:30PM - 6:00PM

WHERE: Internet Service In & Out of Campus including VPN

Current Status: Closed

Description: In order to improve service to campus one of our service providers is replacing our connection.  This new connection needs to be tested then switched over from the old connection.  This will cause a series of disruptions to our Internet service, including VPN services.  Every effort will be made to minimize the disruption during the maintenance period, but users should anticipate possibly one or two disruptions typically lasting a few minutes each time during the maintenance period.

Service(s) Impacted: All Campus Network services including, but not limited to, Sakai, Banner, G Suite, Campus Calendar, Web Help Desk, ePass, Library online resources, & Xfinity on Campus TV

Next Update: Following completion of work at approximately 6:10PM

Check https://www.plu.edu/status/ for periodic updates.

Etrieve (Softdocs) Unavailable for Maintenance - Friday, August 14th

WHAT: Etrieve will be unavailable Friday morning for maintenance.

WHEN: 08/14/20 Duration: 6 a.m. - 8 a.m.

Description: Etrieve (Softdocs) server will be down for maintenance.

Service(s) Impacted: Etrieve Softdocs
Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance - Fri., Aug. 14, 6am

*** UPDATE *** Aug. 14, 6:11am PT - Sakai is back online. The planned maintenance is complete.

*** UPDATE *** Aug. 14, 6:00am PT - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 6:30am (if not before).

WHAT:  Sakai Unavailable for Maintenance  

WHEN:  08/14/20  Duration:  6:00am - 6:30am (US Pacific Time) 

Description:  On Friday, August 14, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions, contact sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., August 14, 6:00am

Check https://www.plu.edu/status/ for periodic updates.

Nestor Unavailable for Maintenance - Friday, August 7th

WHAT: Nestor unavailable for routine maintenance.

WHEN: 08/05/20 Duration: 4:15 a.m. - 5:15 a.m.

Current Status: Closed

Description: Nestor will be down for routine maintenance. Please save and close any open documents that you have stored on Netstor before 4 a.m. on Friday.

Service(s) Impacted: Netstor



Check https://www.plu.edu/status/ for periodic updates.