Wednesday, April 27, 2022

**RESOLVED: All Banner Services Unavailable Sunday, May 1, 2022 from 5:00am-11:00am for scheduled maintenance.

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, May 1, 2022 from 5:00am-11:00am

WHERE: On and Off Campus

Current Status: Resolved

Description: **UPDATE:  The Banner maintenance scheduled for Sunday, May 1, 2022 has been completed.  Al Banner services are once again available.

All Banner Services will be unavailable Sunday, May 1, 2022 from 5:00am-11:00am for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None


Check https://www.plu.edu/status/ for periodic updates.



Wednesday, April 20, 2022

Phone Connection Issues Reported for Verizon Customers

WHAT: Phone Connection Issues Reported for Verizon Customers

WHEN: 4/20/22 

Current Status: Closed

Description: Calls to Verizon phone numbers seem to currently be experiencing problems going through. PLU staff members are working to verify that there aren't additional phone connection issues.  We will provide additional information as it becomes available.

***UPDATE*** Verizon connection issues appear to be fully resolved and calls are now going through.

Service(s) Impacted: Campus Telephone System - outbound calls to Verizon customers

Root Cause: To be determined.



Check https://www.plu.edu/status/ for periodic updates.

Netstor Unavailable for Maintenance - Friday, April 22nd

WHAT: Netstor unavailable for routine maintenance.

WHEN: 04/22/22 Duration: 4:15 a.m. - 5:15 a.m.

Current Status: Closed.

Description: Netstor will be down for routine maintenance. Please save and close any open documents that you have stored on Netstor before 4 a.m. on Friday.

Service(s) Impacted: Netstor.

Check https://www.plu.edu/status/ for periodic updates.


Tuesday, April 5, 2022

PLU Help Desk Maintenance - Fri., Apr. 8, 6:00am

*** UPDATE *** Friday, Apr. 8, 6:57am - PLU Help Desk is back online. The planned maintenance is complete. 

WHAT:
  PLU Help Desk Maintenance

WHEN:  04/08/22  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, April 8, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Apr. 8, 7:30am

Check https://www.plu.edu/status/ for periodic updates.