Sakai Unavailable for Maintenance, Fri., Sep. 1, 6:00am

*** UPDATE *** Sep. 1, 6:23am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  09/01/23  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, September 1, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Sep. 1, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

**RESOLVED: All Banner Services Unavailable Sunday, August 27, 2023 from 5:00am-12:00Noon for scheduled maintenance

WHAT:  All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN:  Sunday, August 27, 2023 from 5:00am-12:00Noon

WHERE:  On and Off Campus

Current Status:  Resolved

Description:  **UPDATE:  The Banner maintenance scheduled for Sunday, August 27, 2023 has been completed. All Banner services are once again available.

All Banner Services will be unavailable Sunday, August 27, 2023 from 5:00am-12:00Noon for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.  

Service(s) Impacted:  Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds:  None

Check https://www.plu.edu/status/ for periodic updates.

*COMPLETE* Brief Emergency Telephone Service Outage -- Friday, August 17, 2023 05:15PM-05:45PM

WHAT: Emergency maintenance for campus telephone systems

WHEN: 08/17/2023 Duration: Approximately 5:15pm-5:45pm

WHERE: PLU Campus

Current Status: Open

Description: I&TS will be performing emergency maintenance on the campus telephone system (PBX) to resolve an configuration issue.  This will require the restart of the phone system at least once or twice which will disrupt services briefly each time.

Service(s) Impacted: Campus Telephone System

Workarounds: Cell phones, Video Conferencing, etc.

Estimated Time to Resolution or Next Update: Less than 30 minutes

Check https://www.plu.edu/status/ for periodic updates.

Sakai & Chili Web Services Unavailable for Maintenance, Tues., Aug. 22, 8:30am-1:30pm

*** UPDATE *** Tuesday, Aug. 22, 10:26am - Sakai & Chili web services are back online. The planned maintenance is complete.

WHAT:  Sakai & Chili Web Services Unavailable for Maintenance

WHEN:  08/22/23  Duration:  8:30am - 1:30pm (US Pacific Time)(if applicable)

Description:  On Tuesday, Aug. 22 Sakai (sakai.plu.edu) and Chili web services (chili.plu.edu) will be out of service for a five-hour maintenance period from 8:30am to 1:30pm (US Pacific Time). Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai & Chili Web Services

Estimated Time to Resolution or Next Update:  Tues., Aug 22, 1:30pm

Check https://www.plu.edu/status/ for periodic updates.

Sakai Turnitin Service - Scheduled Maintenance - Sat., Aug. 12

WHAT:  Sakai Turnitin Service - Scheduled Maintenance

WHEN:  08/12/23   Duration:  7:00am-3:00pm

Description:  The Turnitin service will be unavailable during a scheduled maintenance period on Saturday, August 12, 2023 from 7:00am to 3:00pm, US Pacific Time. For updates on this scheduled maintenance, please refer to Turnitin's status page.

Service(s) Impacted:  Sakai Turnitin Service

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Web Service Unavailable for Upgrade - Wed., Aug. 9

*** UPDATE *** Wednesday, Aug. 9, 10:33am - PLU Help Desk is back online. The planned upgrade is complete. 

WHAT:  PLU Help Desk Web Service Unavailable for Upgrade

WHEN:  08/09/23  Duration:  8:30am - 3:00pm (US Pacific)

Description:  On Wednesday, August 9, 2023, Information and Technology Services (I&TS) will migrate the PLU Help Desk (helpdesk.plu.edu) to new servers and upgrade the web service. This transition will begin at 8:30am (US Pacific), at which point no online ticketing service will be available. During this time, you will still be able to submit help requests either by email at helpdesk@plu.edu or by calling the Help Desk directly at 253-535-7525. The web service upgrade is estimated to be completed by 3:00pm with the new service accessible online at the same URL: helpdesk.plu.edu. When the upgrade is complete, I&TS staff will post an update to this notice.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:

Check https://www.plu.edu/status/ for periodic updates.