PLU Help Desk Maintenance - Wed., Jun. 24, 6:00am

WHAT:  PLU Help Desk Maintenance

WHEN:  06/24/26  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Wednesday, June 24, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Wed., Jun. 24, 7:30am


Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., May 22, 6:00am

*** UPDATE *** Friday, May 22, 6:30am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  05/22/26  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, May 22, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., May 22, 7:30am


Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Apr. 24, 6:00am

*** UPDATE *** Friday, Apr. 24, 6:32am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  04/24/26  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, April 24, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Apr. 24, 7:30am


Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Apr. 17, 6:00am

WHAT:  PLU Help Desk Maintenance

WHEN:  04/17/26  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, April 17, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Apr. 17, 7:30am


Check https://www.plu.edu/status/ for periodic updates.

*COMPLETE* Scheduled Campus Network and Services Disruption - April 18, 2026

WHAT: Scheduled Campus Network Maintenance Disruption

WHEN: 4/18/2026    Duration: Periodic disruptions, see details below

WHERE: PLU (Parkland) Main Campus

Current Status: Work complete as of 12:00PM, Saturday, April 18, 2026

Description:
During the morning of August 18th, 2026, Information & Technology Services will be performing an upgrade to core network services. This work will cause a series of disruptions to campus network access as well as require taking some services offline during portions of the work.

The primary service impact will be between approximately 8am to 1pm on Saturday, April 18th. During that time we will be upgrading our network core which as a precaution requires shutdown of some key services including Banner, Sakai, & Help Desk.

Continued work later on Saturday may be necessary and will typically involve more brief and localized disruptions to different segments of the network. Generally these later disruptions should be brief for any affected areas.

Service(s) Impacted: Campus Network, Sakai, Banner, Help Desk

Next Update: Updates provided as work progresses through the weekend

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Mar. 20, 6:00am

*** UPDATE *** Friday, Mar. 20, 6:44am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  03/20/26  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, March 20, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Mar. 20, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Jan. 16, 6:00am

*** UPDATE *** Friday, Jan. 16, 6:53am - PLU Help Desk is back online. The planned maintenance is complete. 

WHAT:  PLU Help Desk Maintenance

WHEN:  01/16/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, January 16, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Jan. 16, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Sep. 19, 6:00am

*** UPDATE *** Friday, Sep. 19, 6:23am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  09/19/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, September 19, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Sep. 19, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

**COMPLETE** Campus Network and Services Scheduled Maintenance Disruption - Weekend of August 16-17, 2025

WHAT: Network upgrade weekend of August 16-17, 2025

WHEN: 8/16-17/2025 Duration: Periodic disruptions, see details below

WHERE: PLU (Parkland) Main Campus

Current Status: Complete

Description:

**Update - COMPLETE**

As of approximately 5:30pm on Saturday the work planned for this weekend was completed.  I&TS will monitor services over the weekend for any outstanding issues, but no further work is planned or anticipated at this time.

**Original Post**

During the weekend of August 16-17, 2025 Information & Technology Services will be performing an upgrade to core network services.  This work will cause a series of disruptions to campus network access as well as require taking some services offline during portions of the work.

The primary service impact will be between approximately 8am to 12pm (noon) on Saturday, August 16th.  During that time we will be upgrading our network core which as a precaution requires shutdown of some key services including Banner, Sakai, & Help Desk.

Continued work later Saturday and through the remainder of the weekend may be necessary and will typically involve more brief and localized disruptions to different segments of the network, but should not affect core services or general Internet service.  Generally these later disruptions should be brief for any affected areas.

Service(s) Impacted: Campus Network, Sakai, Banner, Help Desk

Next Update: Updates provided as work progresses through the weekend

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., July 25, 6:00am

*** UPDATE *** Friday, July 25, 6:40am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  07/25/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, July 25, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., July 25, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., July 11, 6:00am

*** UPDATE *** Friday, Jul. 11, 6:38am - PLU Help Desk is back online. The planned maintenance is complete. 

WHAT:  PLU Help Desk Maintenance

WHEN:  07/11/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, July 11, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., July 11, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., May 23, 6:00am

*** UPDATE *** Friday, May 23, 6:41am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  05/23/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, May 23, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., May 23, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Apr. 11, 6:00am

*** UPDATE *** Friday, Apr. 11, 6:46am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  04/11/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, April 11, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Apr. 11, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Apr. 4, 6:00am

*** UPDATE *** Friday, Apr. 4, 6:54am - PLU Help Desk is back online. The planned maintenance is complete. 

WHAT:  PLU Help Desk Maintenance

WHEN:  04/04/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, April 4, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Apr. 4, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Feb. 28, 6:00am

*** UPDATE *** Friday, Feb. 28, 7:02am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  02/28/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, February 28, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Feb. 28, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Jan. 10, 6:00am

*** UPDATE *** Friday, Jan. 10, 6:42am - PLU Help Desk is back online. The planned maintenance is complete. 

WHAT:  PLU Help Desk Maintenance

WHEN:  01/10/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, January 10, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Jan. 10, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Nov. 22, 6:00am

*** UPDATE *** Friday, Nov. 22, 6:36am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  11/22/24  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, November 22, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Nov. 22, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Oct. 18, 6:00am

*** UPDATE *** Friday, Oct. 18, 7:05am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  10/18/24  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, October 18, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Oct. 18, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Aug. 23, 6:00am

*** UPDATE *** Friday, Aug. 23, 6:38am - PLU Help Desk is back online. The planned maintenance is complete. 

WHAT:  PLU Help Desk Maintenance

WHEN:  08/23/24  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, August 23, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Aug. 23, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., July 19, 6:00am

*** UPDATE *** Friday, July 19, 6:42am - PLU Help Desk is back online. The planned maintenance is complete. 

WHAT:  PLU Help Desk Maintenance

WHEN:  07/19/24  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, July 19, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., July 19, 7:30am

Check https://www.plu.edu/status/ for periodic updates.