*Complete* Brief Urgent Internet Service Outage -- Monday, June 12, 2023 10:00PM-10:30PM

WHAT: Urgent, short-notice, maintenance may cause brief Internet service outage

WHEN: 6/12/2023 Duration: 10:00PM and lasting approximately 10-20 minutes.

WHERE: PLU Main Campus

Current Status: Completed

Description: I&TS will be performing emergency maintenance on our campus firewalls.  During this period a brief Internet service disruption may result in loss of Internet access from the campus network and loss of connectivity to campus from off-campus locations.

Service(s) Impacted: Sakai, Banner, Gmail, Google Workspace, Campus Calendar, Campus Network, ePass, Library

Estimated Time to Resolution or Next Update: Upon completion of emergency maintenance.


Check https://www.plu.edu/status/ for periodic updates.

Duo Multi-Factor Authentication Prompt Update

WHAT: Duo Multi-Factor Authentication Login Screen Update

WHEN: Wednesday, June 14th, 2023

Description: After June 14th, 2023 the Duo prompt that users are presented with after logging into a PLU resource will be changing.  Users will be presented with a screen similar to one of the screenshots seen below after they have entered their username and password at the PLU Single Sign-on login page:

 

If you are seeing a screen that does not look like the screenshots above, please reach out to the PLU I&TS Help Desk at 253-535-7525 or helpdesk@plu.edu to confirm what you are seeing is a legitimate prompt from Duo.  This change may also affect your traditional process flow when signing in.  Please let us know if you run into any problems or have questions about the new process.

Service(s) Impacted: ePass, Sakai, Banner, Gmail, Google Apps, and other PLU resources that utilize the Single Sign-on login page.