**RESOLVED: All Banner Services Unavailable Sunday, October 3, 2021 from 5:00am-11:00am for scheduled maintenance.

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, October 3, 2021 from 5:00am-11:00am

WHERE: On and Off Campus

Current Status: Resolved

Description: **UPDATE:  The Banner maintenance scheduled for Sunday, October 3, 2021 has been completed.  All Banner services are once again available.

All Banner Services will be unavailable Sunday, October 3, 2021 from 5:00am-11:00am for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None


Check https://www.plu.edu/status/ for periodic updates.

Netstor Unavailable for Maintenance - Friday, September 24

WHAT: Netstor unavailable for routine maintenance.

WHEN: 09/24/2021 Duration: 4:15 a.m. - 5:15 a.m.

Current Status: Open

Description: Netstor will be down for routine maintenance. Please save and close any open documents that you have stored on Netstor before 4 a.m. on Friday.

Service(s) Impacted: Netstor
Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Sept. 17, 6am

*** UPDATE *** Sept. 17, 6:07am - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  09/17/21  Duration:  6:00am - 6:30am (US Pacific Time) 

Description:  On Friday, September 17, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.  

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Sept. 17, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Sept. 10, 6am

*** UPDATE *** Sept. 10, 6:07am - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  09/10/21  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, September 10, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.  

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Sept. 10, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

RESOLVED: Chrome Web Browser not working with Banner Administrative Pages

WHAT: RESOLVED: Chrome Web Browser not working with Banner Administrative Pages

WHEN: 09/01/21

WHERE: On campus or via VPN

Current Status: Open

Description: UPDATE:  As of 8:50am, the issue with Chrome has been resolved.  Please open a Help Desk ticket should you continue to experience issues.

On Wednesday, September 1st I&TS began receiving notification that the latest Chrome update renders Banner Administrative Page inaccessible.  We are actively looking for a solution to the issue but for now users are advised to use either Firefox or Edge as a workaround.  This post will be updated when a resolution has been found.

Service(s) Impacted: Banner Administrative Pages

Workarounds: Firefox or MS Edge

Root Cause / Continuous Improvement: Chrome update rendered Banner Administrative Pages inaccessible.



Check https://www.plu.edu/status/ for periodic updates.