Monday, November 29, 2021

Sakai Request Forms Unavailable for Maintenance - Fri., Dec. 3, 6am

*** UPDATE *** Fri., Dec. 3, 6:30am - Sakai request forms and other services hosted on chili.plu.edu are back online. The planned maintenance is complete.

WHAT:
  Sakai Request Forms Unavailable for Maintenance

WHEN:  12/03/21   Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, December 3, Sakai request forms used by faculty and staff such as Request Course, Request Project, and Request Guest Users, along with other services hosted on chili.plu.edu will be intermittently unavailable from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu. 

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Dec. 3, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

Wednesday, November 17, 2021

**RESOLVED: All Banner Services Unavailable Sunday, November 21, 2021 from 5:00am-11:00am for scheduled maintenance.

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, November 21, 2021 from 5:00am-11:00am

WHERE: On and Off Campus

Current Status: Resolved

Description: **UPDATE:  The Banner maintenance scheduled for Sunday, November 21, 2021 has been completed.  All Banner services are once again available. 

All Banner Services will be unavailable Sunday, November 21 2021 from 5:00am-11:00am for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.  

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None


Check https://www.plu.edu/status/ for periodic updates.



Thursday, November 11, 2021

Netstor Unavailable for Maintenance - Friday, November 12

WHAT: Netstor unavailable for routine maintenance.

WHEN: 11/12/21 Duration: 4:15 a.m. - 5:15 a.m.

Current Status: Closed

Description: Netstor will be down for routine maintenance. Please save and close any open documents that you have stored on Netstor before 4 a.m. on Friday.

Service(s) Impacted: Netstor

Check https://www.plu.edu/status/ for periodic updates.


Monday, November 8, 2021

Sakai Unavailable for Maintenance, Fri., Nov. 12, 6:00am

*** UPDATE *** Fri., Nov. 12, 10:45am - I&TS staff implemented a fix at approximately 9:50am that seems to have resolved the disruption occurring with the Request Course form and other similar services on chili.plu.edu. Prior to this at least one reported problem with logging in to Sakai was also resolved with the aforementioned fix. I&TS staff will continue to monitor this issue. If you have any questions or concerns please email sakai@plu.edu.

*** UPDATE *** Fri., Nov. 12, 7:50am - Although Sakai is back online, an unexpected service disruption is occurring with the Request Course form and other similar services on chili.plu.edu. I&TS staff are continuing to investigate to restore these services as soon as possible.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  11/12/21  Duration:  6:00am - 7:30am (US Pacific Time) 

Description:  On Friday, November 12, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.  

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Nov. 12, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

Tuesday, November 2, 2021

PLU Help Desk Maintenance - Fri., Nov. 5, 5:30am

*** UPDATE *** Friday, Nov. 5, 6:25am - PLU Help Desk is back online. The planned maintenance is complete. 

WHAT:
  PLU Help Desk Maintenance

WHEN:  11/05/21  Duration:  5:30am - 7:30am (US Pacific Time)

Description:  On Friday, November 5, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 5:30am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Nov. 5, 7:30am

Check https://www.plu.edu/status/ for periodic updates.