Netstor Unavailable for Maintenance - Friday, February 26th

WHAT: Netstor unavailable for routine maintenance.

WHEN: 02/26/21 Duration: 4:15 a.m. - 5:15 a.m.

Current Status: Closed

Description: Netstor will be down for routine maintenance. Please save and close any open documents that you have stored on Netstor before 4 a.m. on Friday.

Service(s) Impacted: Netstor




Check https://www.plu.edu/status/ for periodic updates.

Sakai and Search & Directory Unavailable for Maintenance - Fri., Feb. 19, 6am

*** UPDATE *** Feb. 19, 7:11am PT - Sakai and PLU Search & Directory are both back online.

WHAT: Sakai and PLU Search & Directory Unavailable for Maintenance

WHEN: 02/19/21  Duration: 6:00am - 7:30am (US Pacific Time)

Description: On Friday, February 19, system maintenance will be performed from 6:00am to 7:30am (US Pacific Time) on servers that host Sakai (sakai.plu.edu) and PLU Search & Directory (search.plu.edu). Consequently, these web services will be disrupted during this interval. However, maintenance might be completed in much less time. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted: Sakai and PLU Search & Directory

Estimated Time to Resolution or Next Update:  Fri., Feb. 19, 7:30am


Check https://www.plu.edu/status/ for periodic updates.

RESOLVED: Trouble Accessing Banner Administrative Pages

WHAT: Banner Administrative Pages

WHEN: Friday, February 12, 2021

Current Status: Open

Description: Update:  As of approximately 10:00am the issue has been resolved.  If you continue to experience problems accessing Banner Administrative Pages please create a Help Desk ticket.

Thank you for your patience!

Original Post:  At roughly 6:00am (pst) on Friday, February 12th, I&TS began receiving notification that staff are not able to access Banner Administrative Pages.  Banner Self-Service is accessible without issue.  We are currently investigating the cause and hope to have it resolved as soon as possible.

Please check this blog post for updates.

Service(s) Impacted: Banner Administrative Pages only

Workarounds: None

Estimated Time to Resolution or Next Update: Unknown




Check https://www.plu.edu/status/ for periodic updates.

*COMPLETE* Campus Telephone System Upgrade Planned for Friday, February 5th - 5:30pm start

WHAT: PLU Telephone Service Planned Upgrade

WHEN: 02/05/2021  Duration: Beginning 5:30pm estimated completion 8:30pm

WHERE: Telephone Service on campus and to/from campus

Current Status: Complete

Description:
Upgrade work and testing was 100% complete by approximately 9:30pm.  No further work is expected to be necessary.  If any issues with telephone services are identified please report them to the I&TS Helpdesk at 253-535-7525 or helpdesk@plu.edu

*Original Post*

Information & Technology Services will be working with our telephone system (PBX) support vendor to complete an upgrade process on the campus telephone system.  This work will require a series of disruptions impacting the ability for calls to and from campus landline telephones.  The entire work period could last several hours, but the work will affect different campus telephone lines for varying lengths from just a few minutes to as long as the entire work period.  

Service(s) Impacted: Campus Telephone Service

Workarounds: Cell phones for phone calls.

Next Update: Upon completion of upgrade.

Check https://www.plu.edu/status/ for periodic updates.

Nestor Unavailable for Maintenance - Friday, February 5th

WHAT: Nestor unavailable for routine maintenance.

WHEN: 02/05/21 Duration: 4:15 a.m. - 5:15 a.m.

Current Status: Closed

Description: Netstor will be down for routine maintenance. Please save and close any open documents that you have stored on Netstor before 4 a.m. on Friday.

Service(s) Impacted: Netstor

Check https://www.plu.edu/status/ for periodic updates.