Monday, July 31, 2023

Sakai Unavailable for Maintenance, Fri., Aug. 4, 6:00am

*** UPDATE *** Aug. 4, 7:25am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  08/04/23  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, Aug. 4 Sakai (sakai.plu.edu) will be out of service from 6:000am to 7:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.  

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Aug 4, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

Tuesday, July 25, 2023

**RESOLVED** Banner Service Outage

WHAT: Banner Service Outage

WHEN: 7/25/23 at 2:15PM

Current Status: Resolved

Description: We are investigating an unplanned outage of the Banner Student Information System. We will provide more information on the status when available.

***Update*** 7/25/23 at 3:30pm:  The issue with accessing Banner has been resolved. Please report any ongoing issues by calling the I&TS Help Desk at 253-535-7525 or by entering in a ticket at helpdesk.plu.edu. 

Service(s) Impacted: Banner Self-Service, Banner Administrative Pages


Check https://www.plu.edu/status/ for periodic updates.


Wednesday, July 19, 2023

**RESOLVED: All Banner Services Unavailable Sunday, July 23, 2023 from 5:00am-11:00am for scheduled maintenance

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, July 23, 2023 from 5:00am-11:00am

WHERE: On and Off Campus

Current Status: Resolved

Description: **UPDATE:  The Banner maintenance scheduled for Sunday, July 23, 2023 has been completed.  All Banner services are once again available. 

All Banner Services will be unavailable Sunday, July 23, 2023 from 5:00am-11:00am for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None


Check https://www.plu.edu/status/ for periodic updates.

Wednesday, July 5, 2023

PLU Help Desk Maintenance - Fri., July 7, 6:00am

*** UPDATE *** Friday, July 7, 6:45am - PLU Help Desk is back online. The planned maintenance is complete. 

WHAT:
PLU Help Desk Maintenance

WHEN:  07/07/23  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, July 7, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., July 7, 7:30am

Check https://www.plu.edu/status/ for periodic updates.