Tuesday, April 25, 2017

Sakai Unavailable for Maintenance on Friday, April 28, 6AM PT

WHAT: Sakai Unavailable for Maintenance

WHEN: 4/28/17 Duration: 6:00AM - 6:30AM PT

Description: On Friday, April 28, Sakai will be out of service from 6:00AM to 6:30AM PT for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted: Sakai

Estimated Time to Resolution or Next Update: 04/28/17, 6:00AM

Check http://www.plu.edu/status/ for periodic updates.

Saturday, April 15, 2017

**RESOLVED: Banner Self-Service and INB on Saturday, April 15 at 10:00 a.m.

WHERE: On- and Off-Campus

Current Status: Resolved

Description: Access to the Banner Production system has been restored.

Service(s) Impacted: Banner

Estimated Time to Resolution or Next Update: Final Update was at 10:00 a.m.

Root Cause / Continuous Improvement: If further down time is required to address the issue, check back here for further updates.



Check http://www.plu.edu/status/ for periodic updates.

Wednesday, April 5, 2017

**RESOLVED: Changes to Internet Native Banner (INB) Login

WHAT: Changes to Internet Native Banner (INB) Login

WHEN: Wednesday, April 5th, 2017

WHERE: On campus

Current Status: Open

Description: As of 9:15am, 4/5/17, the issues with logging in and the display withing INB have been resolved.  Please open a Help Desk ticket if you continue to have problems.

Original Post:
Users logging into Internet Native Banner (INB) may notice new security warning popup messages.  Users should acknowledge the first security warning by choosing "Don't Block", then choosing "Ok" for the second message.  While some display components may be slightly different after logging in, all functionality remains the same.




The Information Systems team is working on a resolution.  This post will be updated as soon as the issue is resolved.

Service(s) Impacted: Internet Native Banner

Estimated Time to Resolution or Next Update: Unknown





Tuesday, March 21, 2017

Sakai Unavailable for Maintenance on Friday, March 24, 6AM PT

*** UPDATE *** March 24, 6:08AM PT - Sakai is back online. The planned maintenance is complete.

*** UPDATE *** March 24, 6:00AM PT - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 6:30AM (if not before).

WHAT:  Sakai Unavailable for Maintenance

WHEN:  03/24/17  Duration:  6:00AM - 6:30AM PT

Description:  On Friday, March 24, Sakai will be out of service from 6:00AM to 6:30AM PT for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  03/24/17, 6:00AM

Check http://www.plu.edu/status/ for periodic updates.

Tuesday, March 7, 2017

Sakai Unavailable for Maintenance on Friday, March 10, 6AM PT

*** UPDATE *** March 10, 6:15AM PT - Sakai is back online. The planned maintenance is complete.

*** UPDATE *** March 10, 6:00AM PT - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 6:30AM (if not before).

WHAT: Sakai Unavailable for Maintenance

WHEN: 03/10/17 Duration: 6:00AM - 6:30AM PT (if applicable)

Description: On Friday, March 10, Sakai will be out of service from 6:00AM to 6:30AM PT for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted: Sakai

Estimated Time to Resolution or Next Update: 03/10/17, 6:00AM

Tuesday, February 28, 2017

ProQuest disruption

WHAT: ProQuest disruption

WHEN: 02/28/17


Current Status: Open

Description: ProQuest resources are offline due to an Amazon Web Services outage.

Service(s) Impacted: Library


Estimated Time to Resolution or Next Update: unknown

Root Cause / Continuous Improvement: To be determined.



Check http://www.plu.edu/status/ for periodic updates.

Wednesday, February 22, 2017

Sakai Turnitin Unexpected Service Disruption - Feb. 22, 1:30PM

*** UPDATE *** Feb. 22, 2017, 4:19pm - By approximately 2:20pm on Wednesday, the Sakai Turnitin service had been restored. The disruption in service seems to have begun earlier that morning around 8:45am. Instructors who could not create assignments with Turnitin enabled during this period should now be able to do so. For other questions or issues related to this disruption in Turnitin's service, please email the Sakai Support Team at sakai@plu.edu.

What:  Sakai Turnitin Unexpected Service Disruption

When:  02/22/17 1:50PM

Description:  We are currently experiencing an unexpected disruption of service with the Sakai Turnitin Service. The Sakai Support Team is currently working with Turnitin Support to resolve this issue.

Service(s) Impacted: Sakai Turnitin Service

Workarounds: None at this time

Estimated Time to Resolution or Next Update: February 22, 2017 5:00PM

Check http://www.plu.edu/status/ for periodic updates.