Wednesday, November 18, 2020

**CANCELLED: All Banner Services unavailable Sunday, November 22, 2020 from 5:00-7:00AM for maintenance.

WHAT: All Banner Services:  INB, Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, November 22, 2020, 5:00-7:00AM

WHERE: On and Off Campus

Current Status: Cancelled

Description:  **CANCELLED:  The Banner maintenance scheduled for Sunday, November 22, 2020 from 5:00-7:00AM has been cancelled.  

All Banner Services unavailable Sunday, November 22, 2020 from 5:00-7:00AM for maintenance.  This post will be updated as soon as our work is complete and services are once again available.

Service(s) Impacted: Banner INB, Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: none


Check https://www.plu.edu/status/ for periodic updates.


Friday, November 13, 2020

**COMPLETED: BANSERVE3 Scheduled Maintenance - Sunday, Nov 15, 6am-7:30am

WHAT: **COMPLETED: BANSERVE3 Scheduled Maintenance - Sunday, Nov 15, 6am-7:30am

WHEN: 11/15/2020 6:00 am to 7:30 am Duration: Est 1.5 hours

WHERE: On and Off Campus

Current Status: Closed

Update: BANSERVE3 maintenance tasks have been completed as of 7:12am.

Description: BANSERVE3 will be unavailable on November 11, 2020 between 6am and 7:30am for scheduled maintenance.  Please plan accordingly and close any applications that may have files open on that server prior to the start of the maintenance window.

Service(s) Impacted: Banner, Banner documentation, Access databases, departmental files stored on BANSERVE3, other resource files.

Workarounds: None

Root Cause / Continuous Improvement: OS and application updates.

Tuesday, November 10, 2020

**RESOLVED - All Banner Services: INB, Administrative Pages, Self Service and Administrative Reporting will be unavailable Sunday, November 15, 2020 from 4:00AM-10AM for scheduled maintenance.

WHAT: All Banner Services: INB, Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, November 15, 2020 from 4:00AM-10:AM

WHERE: On and Off Campus

Current Status: Resolved

Description: **UPDATE: The Banner maintenance scheduled for Sunday, November 15, 2020 has been completed. All Banner services are once again available. 

All Banner Services: INB, Administrative Pages, Self Service and Administrative Reporting will be unavailable Sunday, November 15, 2020 from 4:00AM-10AM for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.

Service(s) Impacted: Banner INB, Banner Administrative Pages, Banner Self Service and Administrative Reporting

Workarounds: none


Thursday, November 5, 2020

Internet Service Provider Outage - Sunday, November 29th 10:00PM - Monday, November 30th 05:00AM

WHAT: PLU Internet Service Provider Maintenance

WHEN: 11/29-30/2020  Duration: Estimated 30 minute outage between 10PM-5AM

WHERE: Internet service in and out of campus

Current Status: Scheduled

Description: One of PLU's Internet Service Providers will be performing maintenance on some of their equipment that supports one of our internet connections.  This work is scheduled between 10:00PM on Sunday, November 29th and 5:00AM Monday, October 15th.

PLU has multiple ISP connections and has designed our connectivity to utilize all links whenever possible.  During this maintenance, our Internet service will be switched to our secondary ISP for all traffic. However, during the transition periods users may experience disruption to their connections.

Service(s) Impacted: Campus Internet Service

Workarounds: Secondary ISP should handle most of our Internet service needs.

Next Update:  Following completion of maintenance and confirmation from our ISP.

Check https://www.plu.edu/status/ for periodic updates.

Wednesday, October 28, 2020

Community.plu.edu & Ezproxy Unavailable for Maintenance - Friday, October 30th

WHAT: Brief interruption of Community.plu.edu and Ezproxy for maintenance.

WHEN: 10/30/20 Duration: 6:00am - 8:00am

Current Status: Closed

Description: Community.plu.edu and EZproxy will be unavailable during a scheduled maintenance window on Friday, October 30th. The service downtime is not expected to be longer than 10 minutes for each service.

Service(s) Impacted: Community.plu.edu, Ezproxy



Check https://www.plu.edu/status/ for periodic updates.


Nestor Unavailable for Maintenance - Friday, October 30th

WHAT: Nestor unavailable for routine maintenance.

WHEN: 10/30/20 Duration: 4:15 a.m. - 5:15 a.m.

Current Status: Closed

Description: Nestor will be down for routine maintenance. Please save and close any open documents that you have stored on Netstor before 4 a.m. on Friday.

Service(s) Impacted: Netstor




Check https://www.plu.edu/status/ for periodic updates.


Sakai Unavailable for Maintenance - Fri., Oct. 30, 6am

*** UPDATE *** Oct. 30, 6:22am PT - Sakai is back online. The planned maintenance is complete.

*** UPDATE *** Oct. 30, 6:00am PT - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 6:30am (if not before).

WHAT:  Sakai Unavailable for Maintenance   

WHEN:  10/30/20  Duration:  6:00am - 6:30am (US Pacific Time)  

Description:  On Friday, October 30, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions, contact sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., October 30, 6:00am

Check https://www.plu.edu/status/ for periodic updates.