Service Disruption Due to Power Outage, Fri., Aug. 21, 2026

*** UPDATE *** Friday, Aug. 21, 6:47am - Sakai and PLU Help Desk are back online.

WHAT: Services Offline Following Campus Power Outage

WHEN: 08/21/2026 Duration: Beginning Thursday, August 20 @ 5:38 PM

WHERE: PLU Parkland Campus

Current Status: Open

Description: Following a significant power outage affecting the PLU campus, campus IT services were forced offline.  As of 1:00 AM the majority of campus technology services should be operating normally.

However, I&TS intentionally delayed the restart of some critical services until the morning to ensure they could be safely restored in a stable network.  The teams supporting the following services will begin validating system integrity and restoring access first thing in the morning:

• Banner & related services (Admin Pages, Banner Self-Service, Admin Reporting, etc.)
• Sakai
• Help Desk ticket system (aka Jira Service Manager)

Service(s) Impacted: Sakai, Banner, Help Desk, Campus Network, ePass

Next Update: Friday, August 21 - mid-morning

Root Cause: Power Outage

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Aug. 21, 6:00am

*** UPDATE *** Friday, Aug. 21, 6:46am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  08/21/26  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, August 21, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Aug. 21, 7:30am


Check https://www.plu.edu/status/ for periodic updates.

All Banner Services Unavailable Sunday, August 23, 2026 from 7:00AM-11:00AM for scheduled maintenance

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, August 23, 2026 from 7:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Open

Description: All Banner Services will be unavailable for scheduled maintenance. This post will be updated as soon as the work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None

Sakai & Chili Web Services Unavailable for Upgrade on Sat., August 22, 7:00am-1:00pm

WHAT: Sakai & Chili Web Services Unavailable for Upgrade

WHEN:  08/22/26  Duration:  7:00am - 1:00pm (US Pacific Time)

Description:  Sakai at PLU will be upgraded from version 23 to version 25 on Saturday, August 22, 2026, 7:00am - 1:00pm (US Pacific). Both Sakai and Chili web services (chili.plu.edu) will be out of service during this period, so please plan accordingly. While almost all content and tools will transition seamlessly with the Sakai upgrade, instructors should expect a new user interface in addition to new features. For more details see the article, How can I prepare for the Sakai upgrade? 

Questions about the transition to Sakai 25? Contact the Sakai Support Team at sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Sat., Aug. 22, 1:00pm

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Aug. 18, 6:00am

*** UPDATE *** Aug. 14, 6:43am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  08/14/26  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, August 14, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Aug. 14, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., July 31, 6:00am

*** UPDATE *** Fri., July31, 6:17am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  7/31/26  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, July 31, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., July 31, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

** RESOLVED: All Banner Services Unavailable Sunday, July 26, 2026 from 7:00AM-11:00AM for scheduled maintenance

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, July 26, 2026 from 7:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: **UPDATE: The Banner maintenance scheduled for Sunday, July 26, from 7:00am to 11:00am has been completed.  All Banner services are once again available.

All Banner Services will be unavailable for scheduled maintenance. This post will be updated as soon as the work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None