Wednesday, January 17, 2018

DSpace Upgrade: Mon., Jan. 22 - Wed., Jan. 24

WHAT:  DSpace Upgrade

Description:  On Monday, January 22, 2018 at 9:00am, the DSpace repository system (dspace.plu.edu) will be unavailable for approximately 10 to 20 minutes in order to initiate an upgrade to DSpace from version 1.8 to 6.2. After this brief period, DSpace will be restored so that users can continue to search and browse DSpace content as the upgrade process continues. By Wednesday, January 24 at 11am, the upgrade for DSpace to version 6.2 should be complete. If you have questions, please email dspace@plu.edu.

Service(s) Impacted:  DSpace

Estimated Time to Resolution or Next Update:  Mon., Jan. 22 at 9am

Check https://www.plu.edu/status/ for periodic updates.

Wednesday, January 10, 2018

**RESOLVED: Internet Native & Banner Self-Service Unavailable for Maintenance, Monday, January 15th, 6am-10am

WHAT: Internet Native Banner (INB) & Banner Self-Service Unavailable for Maintenance

WHEN: Monday, January 15th, 2018

Duration: 6:00am-10:00am (pacific)

WHERE: On and Off Campus

Current Status: Open

Description:  **UPDATE:  The maintenance work is complete and Internet Native Banner and Banner Self-Service are once again available.

Internet Native Banner (INB) & Banner Self-Service will be unavailable due to scheduled maintenance from 6:00 am to 10:00 am (pacific) on Monday, January 15th, 2018.  This post will be updated as soon as services are once again available.

Service(s) Impacted: Internet Native Banner & Banner Self-Service

Workarounds: None



Check https://www.plu.edu/status/ for periodic updates.

Wednesday, January 3, 2018

***RESOLVED: Internet Native Banner Down, Wednesday, January 3rd, 2018

WHAT: Internet Native Banner

WHEN: 1/3/18

Duration: Unknown

WHERE: On Campus

Current Status: Open

Description: The issue has been resolved and Internet Native Banner is once again available.  Please contact the Help Desk (x7525, helpdesk.plu.edu) if you experience any further issues.

Original Post:
At 6:40 am this morning we began receiving notice from the campus community that Internet Native Banner was unavailable.  We are currently researching the issue.  This outage is not affecting Banner Self-Service.  An update will be posted when the issue is resolved.

Service(s) Impacted: Internet Native Banner

Workarounds: None at this time

Estimated Time to Resolution or Next Update: Unknown

Root Cause / Continuous Improvement: To be determined.



Check https://www.plu.edu/status/ for periodic updates.



Thursday, December 21, 2017

Sakai Turnitin Service - Scheduled Maintenance Dec. 27, 8am-5pm

WHAT:  Sakai Turnitin Service - Scheduled Maintenance

WHEN:  12/27/17  Duration:  8am-5pm PT 

Description:  The Turnitin service will be unavailable during a scheduled maintenance period on Wednesday, December 27, 2017, from 8am to 5pm Pacific Time. You can view the Turnitin System Status page for updates. Instructors are encouraged to modify assignment due dates either before or at least several hours after the scheduled maintenance window. If you have questions or concerns, please email sakai@plu.edu.

Service(s) Impacted:  Sakai Turnitin Service

Check https://www.plu.edu/status/ for periodic updates.

Wednesday, December 20, 2017

Course Reserves and Request Film forms not working

WHAT: Course Reserves and Request Film forms not working--gives 404 error

WHEN: 12/20/17 

Current Status: Open

Description: The request forms give 404 - page not found errors upon login.

Service(s) Impacted: Library

Workarounds: Please contact library staff directly with your request at library@plu.edu


Root Cause / Continuous Improvement: To be determined.



Check https://www.plu.edu/status/ for periodic updates.



Tuesday, December 5, 2017

Sakai Unavailable for Maintenance on Fri., Dec. 8, 6am PT

*** UPDATE *** December 8, 6:19AM PT - Sakai is back online. The planned maintenance is complete.

*** UPDATE *** December 3, 6:00AM PT - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 6:30AM (if not before).

WHAT:  Sakai Unavailable for Maintenance

WHEN:  12/08/17  Duration:  6:00am - 6:30am PT

Description:  On Friday, December 8, Sakai will be out of service from 6:00am to 6:30am PT for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Dec. 8, 6:00am

Check https://www.plu.edu/status/ for periodic updates.

Wednesday, November 29, 2017

Taylor & Francis Online maintenance

WHAT: Taylor & Francis Online platform maintenance

WHEN: 12/02/2017 Duration: 4:00 - 5:00


Current Status: Open

Description: Taylor & Francis Online, hosting journals published by Taylor & Francis, will be undergoing maintenance during this time. Journal articles and other content will be unavailable.

Service(s) Impacted: Library


Check https://www.plu.edu/status/ for periodic updates.