Sakai Unavailable for Maintenance, Mon., Sep. 14, 6:00am

WHAT:  Sakai Unavailable for Maintenance

WHEN:  09/14/26  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Monday, September 14, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Mon., Sep. 14, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

Service Disruption Due to Power Outage on Lower Campus: Sat., Sep. 12, 1:30pm

***Update *** 9/12, 4:39pm - Service to Sakai and the Help Desk ticketing system at helpdesk.plu.edu are now up and running.  We will continue to investigate other services to see if anything else needs to be restored.  Please report any additional issues by putting in a ticket at helpdesk.plu.edu.

***Update *** 9/12, 4:05pm - Weblogin access was restored and some previously affected services such as PLU mail are now accessible.  Staff is still working on bringing some services back online.

WHAT: IT Service Disruption Due to Power Outage on Lower Campus

WHEN: 09/12/26, 1:30pm

WHERE: PLU Lower Campus

Current Status: Open

Description: A power outage affecting lower campus has caused a number of IT services to go offline.  I&TS staff are collecting additional information and will provide additional updates when available.

Service(s) Impacted: Sakai, Banner, Gmail, Google Apps, Help Desk, ePass

Workarounds: none

Root Cause / Continuous Improvement: To be determined.


Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Sep. 4, 6:00am

*** UPDATE *** Fri., Sep. 4, 6:20am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  09/04/26  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, September 4, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Sep. 4, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Aug. 28, 6:00am

*** UPDATE *** Fri., Aug. 28, 6:20am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  08/28/26  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, August 28, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Aug. 28, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

Service Disruption Due to Power Outage, Fri., Aug. 21, 2026

*** UPDATE #1 *** Friday, Aug. 21, 6:47am - Sakai and PLU Help Desk are back online.

*** UPDATE #2 *** Friday, Aug. 21, 8:47am - Banner is back online.

WHAT: Services Offline Following Campus Power Outage

WHEN: 08/21/2026 Duration: Beginning Thursday, August 20 @ 5:38 PM

WHERE: PLU Parkland Campus

Current Status: Resolved

Description: Following a significant power outage affecting the PLU campus, campus IT services were forced offline.  As of 1:00 AM the majority of campus technology services should be operating normally.

However, I&TS intentionally delayed the restart of some critical services until the morning to ensure they could be safely restored in a stable network.  The teams supporting the following services will begin validating system integrity and restoring access first thing in the morning:

• Banner & related services (Admin Pages, Banner Self-Service, Admin Reporting, etc.)
• Sakai
• Help Desk ticket system (aka Jira Service Manager)

Service(s) Impacted: Sakai, Banner, Help Desk, Campus Network, ePass

Next Update: Friday, August 21 - mid-morning

Root Cause: Power Outage

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Aug. 21, 6:00am

*** UPDATE *** Friday, Aug. 21, 6:46am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  08/21/26  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, August 21, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Aug. 21, 7:30am


Check https://www.plu.edu/status/ for periodic updates.

** RESOLVED - All Banner Services Unavailable Sunday, August 23, 2026 from 7:00AM-11:00AM for scheduled maintenance

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, August 23, 2026 from 7:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: ** UPDATE: The maintenance scheduled for Sunday, August 23, 2026 from 7:00AM to 11:00AM has been completed.  All Banner services are once again available.
All Banner Services will be unavailable for scheduled maintenance. This post will be updated as soon as the work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None