All Banner Services: Unavailable Sunday, April 26, 2026, 7:00AM-11:00AM for scheduled maintenance.

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, April 26, 2026,  7:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Open

Description: All Banner Services will be unavailable for scheduled maintenance. This post will be updated as soon as the work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None

PLU Help Desk Maintenance - Fri., Apr. 24, 6:00am

WHAT:  PLU Help Desk Maintenance

WHEN:  04/24/26  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, April 24, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Apr. 24, 7:30am


Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Apr. 17, 6:00am

WHAT:  PLU Help Desk Maintenance

WHEN:  04/17/26  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, April 17, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Apr. 17, 7:30am


Check https://www.plu.edu/status/ for periodic updates.

*COMPLETE* Scheduled Campus Network and Services Disruption - April 18, 2026

WHAT: Scheduled Campus Network Maintenance Disruption

WHEN: 4/18/2026    Duration: Periodic disruptions, see details below

WHERE: PLU (Parkland) Main Campus

Current Status: Work complete as of 12:00PM, Saturday, April 18, 2026

Description:
During the morning of August 18th, 2026, Information & Technology Services will be performing an upgrade to core network services. This work will cause a series of disruptions to campus network access as well as require taking some services offline during portions of the work.

The primary service impact will be between approximately 8am to 1pm on Saturday, April 18th. During that time we will be upgrading our network core which as a precaution requires shutdown of some key services including Banner, Sakai, & Help Desk.

Continued work later on Saturday may be necessary and will typically involve more brief and localized disruptions to different segments of the network. Generally these later disruptions should be brief for any affected areas.

Service(s) Impacted: Campus Network, Sakai, Banner, Help Desk

Next Update: Updates provided as work progresses through the weekend

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Thr., April 2, 6:00am

*** UPDATE *** Thr., Apr. 2, 618am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  4/2/26  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Thursday, April 2, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Apr. 3, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

Problems with ePass Login - 3/23

WHAT: Problems with ePass Login

WHEN: 3/23/26 3:00pm

Current Status: Resolved

Description:

**6:31pm Monday, March 23rd**

All systems appear to be working normally again.  We will continue to investigate and monitor for additional issues.  Please report any ongoing issues by putting in a ticket at helpdesk.plu.edu.

**6:25pm Monday, March 23rd**

Some logon services have come back online and are now accessible. I&TS is continuing to test systems to identify any remaining issues.

**4:25pm Monday, March 23rd**
I&TS has identified an issue with ePass logins and are actively working to restore services. Those logged in prior to the start of the issue will continue to work; however, any new attempts to log in are currently not working. The current disruption extends to PLU's internal directory service upon which other services like Sakai depend. The Sakai support team is noting that unexpected issues within Sakai may result until the PLU internal directory service is restored, at which time an update here will be posted.

Service(s) Impacted: Sakai, Banner, Gmail, Google Apps, ePass, Sakai

Workarounds: None

Estimated Time to Resolution or Next Update: As new information is available

Root Cause / Continuous Improvement: To be determined.

Check https://www.plu.edu/status/ for periodic updates.

All Banner Services: Administrative Pages, Self Service and Administrative Reporting will be unavailable Sunday, March 22nd, 2026 7:00AM-11:00AM for scheduled maintenance. ** RESOLVED

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, March 22nd, 2026 from 7:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: All Banner Services will be unavailable for scheduled maintenance. This post will be updated as soon as the work is complete and services are once again available.

** UPDATE: The Banner maintenance has been completed. All Banner services are once again available. **

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None

Check https://www.plu.edu/status/ for periodic updates.