**Recurring** - Problems with ePass Login - Friday, March 13th beginning 2:15pm

WHAT: Problems with ePass Login

WHEN: 03/13/2026 beginning 2:15pm

Current Status: Open

Description:

**3:45pm Sunday, March 15th**

I&TS believes we've restored stability to the ePass SSO system and should remain stable going forward.  We'll continue monitoring services to ensure no additional issues arise.

**3:15pm Sunday, March 15th**

We are once again experiencing a problem with the ePass SSO system that is causing login issues for various PLU services that require login via single-sign-on.  I&TS is actively troubleshooting the issue and will provide updates as information becomes available.

*4:45pm Update - Resolved*

We believe all of the issues related to the ePass SSO issues have been resolved and should remain stable going forward.  We'll continue monitoring services to ensure no additional issues arise.

*4:15pm Update*

The primary issue with ePass SSO seems to be resolved, but the I&TS team is still troubleshooting some underlying issues.  Most user-accessible services should be functioning, but some internal tools and processes are still offline.  We'll update status as more information is available.

*Original Post*

A problem with ePass single-sign-in login was discovered that blocks people from logging into to any single-sign-on resource using their ePass credentials.  We are actively working a resolution to the problem and will post an update regarding the status as soon as possible.

Service(s) Impacted: ePass, Sakai, Banner, Gmail, Google Apps

Workarounds: None

Estimated Time to Resolution or Next Update: As new information is available

Root Cause / Continuous Improvement: To be determined.

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Tue., March 10, 6:00am

*** UPDATE *** Tue., Mar. 10, 6:23am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  3/10/26  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Tuesday, March 10, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Tue., Mar. 10, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Turnitin Service - Scheduled Maintenance - Sat., Mar. 7

WHAT:  Sakai Turnitin Service - Scheduled Maintenance

WHEN:  03/07/26  Duration:  8:00am-12:00pm (US Pacific)

Description:  The Turnitin service will be unavailable during a scheduled maintenance period on Saturday, March 7, 2025 from 8:00am to 12:00pm, US Pacific Time. For updates on this scheduled maintenance, please refer to Turnitin's status page.

Service(s) Impacted:  Sakai Turnitin Service

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., March 6, 6:00am

*** UPDATE *** Fri., Mar. 6, 6:54am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  3/6/26  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, March 6, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Mar. 6, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

** RESOLVED All Banner Services Unavailable Sunday, February 22, 2026 from 7:00AM-11:00AM for scheduled maintenance

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, February 22, 2026 from 7:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: ** UPDATE:  The Banner maintenance has been completed.  All Banner services are once again available. **

All Banner Services will be unavailable for scheduled maintenance. This post will be updated as soon as the work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., February 20, 6:00am

*** UPDATE *** Fri., Feb. 20, 6:17am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  2/20/26  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, February 20, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Feb. 20, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., February 6, 6:00am

*** UPDATE *** Fri., February 6, 7:17AM PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  2/6/26  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, February 6, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Feb. 6, 7:30am

Check https://www.plu.edu/status/ for periodic updates.