Tuesday, May 16, 2017

Netstor File Server Maintenance - Wednesday, May 17th 4:45AM-5:30AM

WHAT: Netstor File Server Maintenance

WHEN: 5/17/2017  Duration: 4:45AM - 5:30AM

Current Status: Complete

Description: Routine system maintenance will be performed on the Netstor file server requiring a system reboot.  No other services should be impacted during this work.

Service(s) Impacted: Netstor


Check http://www.plu.edu/status/ for periodic updates.


Tuesday, May 9, 2017

PLU ePass Login System Maintenance

WHAT: PLU ePass Login System Maintenance

WHEN: 05/09/17 Duration: 1 hour

Current Status: Closed

***UPDATE*** 05/09/17 9:10 PM - Maintenance is complete, and no further service disruptions are anticipated.

Description: On Tuesday, May 9 at 9:00 PM, maintenance will be performed on the PLU ePass Login System. The maintenance is expected to last approximately 1 hour. There will be intermittent disruptions to the login service during this time. However, users who are already logged in to web-based services will experience no disruptions, for the most part.

Service(s) Impacted: ePass

Estimated Time to Resolution or Next Update: 1 hour



Check http://www.plu.edu/status/ for periodic updates.

Tuesday, May 2, 2017

PLU ePass Login System Maintenance

WHAT: PLU ePass Login System Maintenance

WHEN: 05/02/17 9:00 PM Duration: 1 hour

Current Status: Closed

UPDATE: Maintenance is complete. Login service should be available without further disruptions at this point.

Description: On Tuesday, May 2 at 9:00 PM, maintenance will be performed on the PLU ePass Login System. The maintenance is expected to last approximately 1 hour. There will be intermittent disruptions to the login service during this time. However, users who are already logged in to web-based services will experience no disruptions, for the most part.

Service(s) Impacted: ePass

Estimated Time to Resolution or Next Update: 1 hour



Check http://www.plu.edu/status/ for periodic updates.

Tuesday, April 25, 2017

Sakai Unavailable for Maintenance on Friday, April 28, 6AM PT

*** UPDATE *** April 28, 6:00AM PT - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 6:30AM (if not before).

WHAT: Sakai Unavailable for Maintenance

WHEN: 4/28/17 Duration: 6:00AM - 6:30AM PT

Description: On Friday, April 28, Sakai will be out of service from 6:00AM to 6:30AM PT for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted: Sakai

Estimated Time to Resolution or Next Update: 04/28/17, 6:00AM

Check http://www.plu.edu/status/ for periodic updates.

Saturday, April 15, 2017

Banner Self-Service and INB on Saturday, April 15 at 10:00 a.m.

**RESOLVED: Banner Self-Service and INB on Saturday, April 15 at 10:00 a.m.

WHERE: On- and Off-Campus

Current Status: Resolved

Description: Access to the Banner Production system has been restored.

Service(s) Impacted: Banner

Estimated Time to Resolution or Next Update: Final Update was at 10:00 a.m.

Root Cause / Continuous Improvement: If further down time is required to address the issue, check back here for further updates.



Check http://www.plu.edu/status/ for periodic updates.

Wednesday, April 5, 2017

**RESOLVED: Changes to Internet Native Banner (INB) Login

WHAT: Changes to Internet Native Banner (INB) Login

WHEN: Wednesday, April 5th, 2017

WHERE: On campus

Current Status: Open

Description: As of 9:15am, 4/5/17, the issues with logging in and the display withing INB have been resolved.  Please open a Help Desk ticket if you continue to have problems.

Original Post:
Users logging into Internet Native Banner (INB) may notice new security warning popup messages.  Users should acknowledge the first security warning by choosing "Don't Block", then choosing "Ok" for the second message.  While some display components may be slightly different after logging in, all functionality remains the same.




The Information Systems team is working on a resolution.  This post will be updated as soon as the issue is resolved.

Service(s) Impacted: Internet Native Banner

Estimated Time to Resolution or Next Update: Unknown





Tuesday, March 21, 2017

Sakai Unavailable for Maintenance on Friday, March 24, 6AM PT

*** UPDATE *** March 24, 6:08AM PT - Sakai is back online. The planned maintenance is complete.

*** UPDATE *** March 24, 6:00AM PT - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 6:30AM (if not before).

WHAT:  Sakai Unavailable for Maintenance

WHEN:  03/24/17  Duration:  6:00AM - 6:30AM PT

Description:  On Friday, March 24, Sakai will be out of service from 6:00AM to 6:30AM PT for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  03/24/17, 6:00AM

Check http://www.plu.edu/status/ for periodic updates.