**RESOLVED: All Banner Services Unavailable Thursday, December 29, 2022 from 5:00am-11:00am for scheduled maintenance.

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Thursday, December 29, 2022 from 5:00am-11:00am

WHERE: On and Off Campus

Current Status: Resolved

Description: **UPDATE:  The Banner maintenance scheduled for Thursday, December 29, 2022 has been completed.  All Banner services are once again available.

All Banner Services will be unavailable Thursday, December 29, 2022 from 5:00am-11:00am for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None

Check https://www.plu.edu/status/ for periodic updates.

ePass Single Sign-On System Maintenance - 12/21/2022 at 6:00 PM

WHAT: ePass Single Sign-On System Maintenance

WHEN: 12/21/2022 at 6:00 PM Duration: Approximately 1 hour

Current Status: Closed

Update (12/21/2022 7:00 PM): System maintenance has concluded and ePass Single Sign-On service is available for use.

Description: System maintenance will be performed on the ePass Single Sign-On service on Wednesday, December 21 at 6:00 PM, which will take an estimated 1 hour to complete. During this time, ePass Single Sign-On will be disrupted intermittently, which will affect login to online services, such as Banner, Gmail, Sakai, Help Desk, etc. Users who are already logged into these services when maintenance begins should not experience service disruptions.

Service(s) Impacted: ePass (please note downstream impacts noted above)

Estimated Time to Resolution or Next Update: 12/21/2022 at 7:00 PM

Check https://www.plu.edu/status/ for periodic updates.

Netstor Unavailable for Maintenance - Monday, December 19th

WHAT: Netstor unavailable for routine maintenance.

WHEN: 12/19/22 Duration: 4:15 a.m. - 5:15 a.m.

Current Status: Closed.

Description: Netstor will be down for routine maintenance. Please save and close any open documents that you have stored on Netstor before 4 a.m. on Monday.

Service(s) Impacted: Netstor.

Check https://www.plu.edu/status/ for periodic updates.

Internet Service Outage (Intermittent) for Critical Maintenance -- Friday, December 16, 2022 06:00PM-10:00PM

WHAT: Internet Service Outage (Intermittent) for Critical Maintenance

WHEN: 12/16/2022  Duration: Beginning shortly after 6:00PM and completed before 10:00PM

WHERE: PLU Main Campus

Current Status: Complete

Description: I&TS will be performing critical maintenance on our campus firewalls and associated network infrastructure.  During this period several brief Internet service disruptions will result in loss of Internet access from the campus network and loss of connectivity to campus from off-campus locations.

During this work most on-campus connectivity for computer logon, printing, and access to core services like Sakai and Banner should continue operating, but off-campus access to these services will be disrupted.  Similarly, access from on-campus to services provided from off-campus providers (Google Workspace, Zoom, etc.) will not function but will generally work for users located off-campus.

Service(s) Impacted: Sakai, Banner, Campus Calendar, Campus Network, ePass, Library

Estimated Time to Resolution or Next Update: Upon completion of maintenance work.

Check https://www.plu.edu/status/ for periodic updates.