Sakai Unavailable for Maintenance - Fri., May 31, 6am

*** UPDATE *** May 31, 6:19am PT - Sakai and Sakai Demo are back online. I&TS support staff is conducting an investigation into root cause for this service disruption.

*** UPDATE *** May 31, 6:00am PT - Sakai and Sakai Demo are offline due to planned maintenance. I&TS support staff are working to restore these services by 7:00am (if not before).

WHAT:  Sakai Unavailable for Maintenance 

WHEN:  05/31/19  Duration:  6:00am - 7:00am PT

Description:  On Friday, May 31, Sakai (sakai.plu.edu) and Sakai Demo (sakai-demo.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions, contact sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., May 31, 6:00am

Check https://www.plu.edu/status/ for periodic updates.

**RESOLVED: All Banner Services Unavailable for Maintenance Window - Sunday, May 19, 2019, 5-11:00 am

WHAT: All Banner Services Unavailable for Maintenance

WHEN: Sunday, May 19, 2019, 5-11:00 am

WHERE: On & Off Campus

Current Status: Completed

Description: **UPDATE:  The maintenance work is complete and INB, Administrative Pages and Self-Service are once again available.

Service(s) Impacted: Banner INB, Banner Administrative Pages, Banner Self-Service



Check https://www.plu.edu/status/ for periodic updates.

Unplanned Banner Administrative Pages Disruption, 5/6/19

WHAT: Unplanned Banner Administrative Pages Disruption

WHEN: Monday, May 6th, 2019

DURATION: Unknown at this time

WHERE: On Campus

Current Status: Resolved

Description: 
*Update*
Service was restored at 9:05 am after Admin Pages was switched to the secondary server while we research why the primary server's admin page service failed.

*Original Post*
Beginning around 6:30 am on Monday, May 6th, Information Systems began receiving notification that those accessing Banner Administrative Pages could log in, but could not access any of the usual pages.  This disruption is limited to Banner Administrative Pages - Banner Self-Service and INB remain accessible.  The IS team is aware of the issue and is actively researching a solution.  This post will be updated when the issue has been resolved.

Service(s) Impacted: Banner Administrative Pages

Workarounds: None

Estimated Time to Resolution:  9:05am

Root Cause / Continuous Improvement: To be determined.



Check https://www.plu.edu/status/ for periodic updates.