**RESOLVED: All Banner Services Unavailable Sunday, October 29, 2023 from 5:00AM-11:00AM for scheduled maintenance

WHAT:  All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, October 29, 2023 from 5:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: **UPDATE:  The Banner maintenance scheduled for October 29, 2023 from 5:00AM-11:00AM has been completed.  All Banner services are once again available.

All Banner Services will be unavailable Sunday, October 29, 2023 from 5:00AM-11:00AM for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.  

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None


Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Oct. 20, 6:00am

*** UPDATE *** Friday, Oct. 20, 6:40am - PLU Help Desk is back online. The planned maintenance is complete. 

WHAT:  PLU Help Desk Maintenance

WHEN:  10/20/23  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, October 20, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Oct. 20, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Oct. 13, 6:00am

*** UPDATE *** Fri., Oct. 13, 6:12am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  10/13/23  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, October 13, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Oct. 13, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Oct. 13, 6:00am

*** UPDATE *** Friday, Oct. 13, 7:17am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  10/13/23  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, October 13, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Oct. 13, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

***RESOLVED*** EBSCO Databases access issue

WHAT: EBSCO Databases access issue

WHEN: 10/04/2023

Current Status: Resolved

Description: EBSCO databases are showing error messages when trying to access an abstract or full-text. EBSCO is aware of the issue and working to fix it. We do not know how long it will be until it has been corrected.

*Update 10/5/23 at 8:30am - The issue with EBSCO database access has been resolved.  Please report any additional issues with this service to the Library Circulation desk.

Service(s) Impacted: Library

Estimated Time to Resolution or Next Update: Unknown.

Root Cause / Continuous Improvement: To be determined.



Check https://www.plu.edu/status/ for periodic updates.