PLU Help Desk Maintenance - Fri., Apr. 21, 6:00am

*** UPDATE *** Friday, Apr. 21, 6:24am - PLU Help Desk is back online. The planned maintenance is complete.

WHAT:  PLU Help Desk Maintenance

WHEN:  04/21/23  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, April 21, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:00am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Apr. 21, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Apr. 21, 6:00am

*** UPDATE *** Friday, Apr. 21, 6:26am - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  04/21/23  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, April 21, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Apr. 21, 6:30am

Check https://www.plu.edu/status/ for periodic updates.

**RESOLVED: All Banner Services Unavailable Sunday, April 23, 2023 from 5:00am-11:00am for scheduled maintenance

WHAT:  All Banner Services including: Administrative Pages, Self Service and Administrative Reporting

WHEN: Sunday, April 23, 2023 from 5:00am-11:00am

WHERE: On and Off Campus

Current Status: Resolved

Description: **UPDATE:  The Banner maintenance scheduled for Sunday, April 23, 2023 has been completed.  All Banner services are once again available. 

All Banner Services will be unavailable Sunday, April 23, 2023 from 5:00am-11:00am for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.  

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None

Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., Apr. 14, 6:00am

*** UPDATE *** Friday, Apr. 14, 6:37am - PLU Help Desk is back online. The planned maintenance is complete. 

WHAT:  PLU Help Desk Maintenance

WHEN:  04/14/23  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, April 14, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Apr. 14, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

ePass Single Sign-On System Maintenance - 4/6/2023 at 5:30 PM

WHAT: ePass Single Sign-On System Maintenance

WHEN: 04/06/2023 at 5:30 PM Duration: 30 minutes

Current Status: Closed

Update: Maintenance is complete. Single Sign-On service should be restored to normal operation at this point.

Description: System maintenance will be performed on the ePass Single Sign-On service on Thursday, April 6 at 5:30 PM, which will take an estimated 30 minutes to complete. During this time, ePass Single Sign-On will be disrupted intermittently, which will affect login to online services, such as Banner, Gmail, Sakai, Help Desk, etc. Users who are already logged into these services when maintenance begins should not experience service disruptions.

Service(s) Impacted: Sakai, Banner, Gmail, Google Apps, Cascade, Campus Calendar, Web Help Desk, MyLuteLife, Campus Network, ePass, Library

Estimated Time to Resolution or Next Update: 30 minutes

Check https://www.plu.edu/status/ for periodic updates.