Showing posts with label service-search. Show all posts
Showing posts with label service-search. Show all posts

Tuesday, March 16, 2021

Search & Directory Upgrade - Fri., Mar. 19, 6:30am

*** UPDATE *** Fri. Mar. 19, 9:25am - Instead of rescheduling, Marketing & Communications and I&TS have coordinated to quickly and seamlessly implement the upgrade to Search & Directory. The new Search & Directory is now online.

*** UPDATE *** Fri., Mar. 19, 8:53am - The Search & Directory upgrade has been delayed due to unforeseen circumstances. I&TS and Marketing & Communications are coordinating to reschedule this upgrade and will post a subsequent update here once the upgrade is rescheduled.

WHAT:
  Search & Directory Upgrade

WHEN:  03/19/21  Duration: 6:30am - 8:00am (US Pacific Time)

Description:  On Friday, March 19, the PLU Search & Directory will be upgraded between 6:30am to 8:30am (US Pacific Time). During this time this service may be intermittently unavailable. For more background and details regarding this upgrade, see the announcement, Search & Directory Upgrade.

Service(s) Impacted:  PLU Search & Directory

Estimated Time to Resolution or Next Update:  Fri., Mar. 19, 8:00am

Check https://www.plu.edu/status/ for periodic updates.

Tuesday, February 16, 2021

Sakai and Search & Directory Unavailable for Maintenance - Fri., Feb. 19, 6am

*** UPDATE *** Feb. 19, 7:11am PT - Sakai and PLU Search & Directory are both back online.


WHAT: Sakai and PLU Search & Directory Unavailable for Maintenance


WHEN: 02/19/21  Duration: 6:00am - 7:30am (US Pacific Time)

Description: On Friday, February 19, system maintenance will be performed from 6:00am to 7:30am (US Pacific Time) on servers that host Sakai (sakai.plu.edu) and PLU Search & Directory (search.plu.edu). Consequently, these web services will be disrupted during this interval. However, maintenance might be completed in much less time. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted: Sakai and PLU Search & Directory

Estimated Time to Resolution or Next Update:  Fri., Feb. 19, 7:30am


Check https://www.plu.edu/status/ for periodic updates.

Monday, January 11, 2021

PLU Help Desk and PLU Search & Directory Maintenance - Fri., Jan. 15, 6am

*** UPDATE *** Friday, Jan 15, 7:07am - PLU Help Desk and PLU Search & Directory are back online. The planned maintenance is complete. 

*** UPDATE *** Friday, Jan 15, 6:00am - PLU Help Desk and PLU Search & Directory are currently offline or may be intermittently disrupted for planned maintenance. I&TS staff are working to restore these services by 7:30am (if not before).  

WHAT:
  PLU Help Desk and PLU Search & Directory Maintenance    

WHEN:  01/15/21  Duration:  6:00am - 7:30am (US Pacific Time)  

Description:  On Friday, January 15, PLU Help Desk (helpdesk.plu.edu) and PLU Search & Directory (search.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk, PLU Search & Directory

Estimated Time to Resolution or Next Update:  Fri., Jan. 15, 6:00am

Check https://www.plu.edu/status/ for periodic updates.

Monday, December 21, 2020

PLU Search & Directory - Unplanned Service Disruption - Mon., Dec. 21

*** UPDATE *** - Dec. 21, 8:49am - At approximately 8:35am, the PLU Search & Directory service was restored. I&TS staff are investigating root cause of this disruption.  

WHAT:
  PLU Search & Directory - Unplanned Service Disruption 

WHEN:  12/21/20 

Current Status:  Closed

Description:  At least since before 8:00am on Monday, December 21, the PLU Search & Directory (search.plu.edu) is experiencing an unplanned service disruption. I&TS staff are working to restore this service as soon as possible.

Service(s) Impacted:  PLU Search & Directory

Root Cause: Around 4:00am a disruption on Gatekeeper caused the network interface on the Search & Directory server to go down.

Check https://www.plu.edu/status/ for periodic updates.

Monday, October 12, 2020

Sakai and Search & Directory Unavailable for Maintenance - Fri., Oct. 16, 6am

*** UPDATE *** Oct. 16, 6:36am PT - Sakai and PLU Search & Directory are both back online.

*** UPDATE *** Oct. 16, 6:00am - Sakai and PLU Search & Directory are currently offline or intermittently available due to planned maintenance. I&TS support staff are working to restore Sakai and PLU Search & Directory by 7:00am (if not before).

WHAT:
  Sakai and PLU Search & Directory Unavailable for Maintenance 

WHEN:  10/16/20  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, October 16, 2020, system maintenance will be performed from 6:00am to 7:00am (US Pacific Time) on servers that host Sakai (sakai.plu.edu) and PLU Search & Directory (search.plu.edu). Consequently, these web services will be disrupted during this interval. However, maintenance might be completed in much less time. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  Sakai and PLU Search & Directory

Estimated Time to Resolution or Next Update:  Fri., Oct. 16, 2020, 6:00am PT

Check https://www.plu.edu/status/ for periodic updates.

Monday, July 20, 2020

Search & Directory Unavailable for Maintenance - Fri., July 24, 6am

*** UPDATE *** July 24, 6:12am PT - PLU Search & Directory is back online.

*** UPDATE *** July 24, 6:00am PT - PLU Search & Directory is currently offline or intermittently available due to planned maintenance. I&TS support staff are working to restore Sakai and PLU Search & Directory by 6:30am (if not before).

WHAT:
  PLU Search & Directory Unavailable for Maintenance 

WHEN:  07/24/20  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, July 24, 2020, system maintenance will be performed from 6:00am to 7:00am (US Pacific Time) on the server that hosts PLU Search & Directory (search.plu.edu). Consequently, this web service will be disrupted during this interval. However, maintenance might be completed in much less time. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Search & Directory

Estimated Time to Resolution or Next Update:  Fri., July 24, 2020, 6:00am PT

Check https://www.plu.edu/status/ for periodic updates.

Tuesday, May 5, 2020

Sakai and Search & Directory Unavailable for Maintenance - Fri., May 8, 6am

*** UPDATE *** May 8, 6:11am PT - Sakai and PLU Search & Directory are both back online.

*** UPDATE *** May 8, 6:00am PT - Sakai and PLU Search & Directory are currently offline or intermittently available due to planned maintenance. I&TS support staff are working to restore Sakai and PLU Search & Directory by 6:30am (if not before).

WHAT:  Sakai and PLU Search & Directory Unavailable for Maintenance 

WHEN:  05/08/20  Duration:  6:00am - 6:30am (US Pacific Time)

Description:  On Friday, May 8, 2020, system maintenance will be performed from 6:00am to 6:30am (US Pacific Time) on servers that host Sakai (sakai.plu.edu) and PLU Search & Directory (search.plu.edu). Consequently, these web services will be disrupted during this interval. However, maintenance might be completed in much less time. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  Sakai and PLU Search & Directory

Estimated Time to Resolution or Next Update:  Fri., May 8, 2020, 6:00am PT

Check https://www.plu.edu/status/ for periodic updates.

Wednesday, October 2, 2019

Sakai and Search & Directory Unavailable for Maintenance - Fri., Oct. 4, 6am

*** UPDATE *** October 4, 6:23am PT - Sakai and PLU Search & Directory are both back online.

*** UPDATE *** October 4, 6:10am PT - Sakai is back online. Planned maintenance for PLU Search & Directory continues.

*** UPDATE *** October 4, 6:00am PT - Sakai and PLU Search & Directory are currently offline or intermittently available due to planned maintenance. I&TS support staff are working to restore Sakai by 6:30am and the other services by 7:00am (if not before).

WHAT:  Sakai and PLU Search & Directory Unavailable for Maintenance

WHEN:  10/04/19  Duration:  6:00am - 7:00am PT

Description:  On Friday, October 4, 2019, system maintenance will be performed from 6:00am to 7:00am (US Pacific Time) on servers that host Sakai (sakai.plu.edu) and PLU Search & Directory (search.plu.edu). Consequently, these web services will be disrupted during this interval. However, maintenance might be completed in much less time. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  Sakai and PLU Search & Directory

Estimated Time to Resolution or Next Update:  Fri., Oct. 4, 2019, 6:00am PT

Check https://www.plu.edu/status/ for periodic updates.

Monday, June 10, 2019

Web Help Desk, DSpace and Search & Directory Unavailable for Maintenance - Fri., June 14, 6am

*** UPDATE *** June 14, 6:23am PT - Web Help Desk, DSpace, and PLU Search & Directory are now back online. The planned maintenance is complete.

*** UPDATE *** June 14, 6:00am PT - Web Help Desk, DSpace, and PLU Search & Directory are currently offline or intermittently available due to planned maintenance. I&TS support staff are working to restore these services by 7:00am (if not before).

WHAT:  Web Help Desk, DSpace, and PLU Search & Directory Unavailable for Maintenance

WHEN:  06/14/19   Duration:  6:00am - 7:00am PT

Description:  On Friday, June 14, 2019, system maintenance will be performed from 6:00am to 7:00am (US Pacific Time) on servers that host Web Help Desk (helpdesk.plu.edu), DSpace (dspace.plu.edu), and PLU Search & Directory (search.plu.edu). Consequently, these web services will be disrupted during this interval. However, maintenance might be completed in much less time. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  Web Help Desk, DSpace, and PLU Search & Directory

Estimated Time to Resolution or Next Update:  Fri., June 14, 2019, 7:00am PT

Check https://www.plu.edu/status/ for periodic updates.

Wednesday, February 13, 2019

Web Help Desk and Search & Directory Unavailable for Maintenance - Fri., Feb. 15, 6am

*** UPDATE *** February 15, 6:45am PT - Web Help Desk and  PLU Search & Directory are now back online. The planned maintenance is complete.

*** UPDATE *** February 15, 6:00am PT - Web Help Desk and PLU Search & Directory are currently offline or intermittently available due to planned maintenance. I&TS support staff are working to restore these services by 7:00am (if not before).

WHAT:  Web Help Desk and PLU Search & Directory Unavailable for Maintenance

WHEN:  02/15/19   Duration:  6:00am - 7:00am PT

Description:  On Friday, February 15, 2019, system maintenance will be performed from 6:00am to 7:00am (US Pacific Time) on servers that host Web Help Desk (helpdesk.plu.edu) and PLU Search & Directory (search.plu.edu). Consequently, these web services will be disrupted during this interval. However, maintenance might be completed in much less time. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  Web Help Desk, PLU Search & Directory

Estimated Time to Resolution or Next Update:  Fri., Feb. 15, 2018, 7:00am PT

Check https://www.plu.edu/status/ for periodic updates.

Wednesday, November 21, 2018

Sakai, Search & DSpace Unavailable for Maintenance - Fri., Nov. 30, 6am

*** UPDATE *** November 30, 7:11am PT - Sakai, PLU Search & Directory, and DSpace are now back online. The planned maintenance is complete.

*** UPDATE *** November 30, 6:00am PT - Sakai, PLU Search & Directory, and DSpace are currently offline or intermittently available due to planned maintenance. I&TS support staff are working to restore these services by 7:00am (if not before).

WHAT:  Sakai, Search & DSpace Unavailable for Maintenance

WHEN:  11/30/18  Duration:  6:00am - 7:00am PT

Description:  On Friday, November 30, 2018, system maintenance will be performed from 6:00am to 7:00am (US Pacific Time) on servers that host Sakai (sakai.plu.edu), PLU Search & Directory (search.plu.edu), and DSpace (dspace.plu.edu). Consequently, these web services will be disrupted during this interval. However, maintenance might be completed in much less time. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  Sakai, PLU Search & Directory, DSpace

Estimated Time to Resolution or Next Update:  Fri., Nov. 30, 2018, 6:00am PT

Check https://www.plu.edu/status/ for periodic updates.

Thursday, March 22, 2018

Sakai and PLU Search & Directory Unavailable for Maintenance - Thur., Mar. 29, 6am PT

*** UPDATE *** March 29, 7:01am PT - Sakai and PLU Search & Directory are now back online. The planned maintenance is complete.

*** UPDATE *** March 29, 6:00am PT - Sakai and PLU Search & Directory are currently offline or intermittently available due to planned maintenance. I&TS support staff are working to restore these services by 7:00am (if not before).

WHAT:  Sakai and PLU Search & Directory Unavailable for Maintenance

WHEN:  03/29/18  Duration:  6:00am - 7:00am PT

Description:  On Thursday, March 29, 2018, system maintenance will be performed from 6:00am to 7:00am PT on servers that host Sakai (sakai.plu.edu) and PLU Search & Directory (search.plu.edu). Consequently, these web services will be disrupted during this interval. However, maintenance might be completed in much less time. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  Sakai, PLU Search & Directory

Estimated Time to Resolution or Next Update:  Thur., Mar. 29, 2018, 6:00am PT

Check https://www.plu.edu/status/ for periodic updates.

Tuesday, March 6, 2018

PLU Search & Directory Maintenance: Fri., Mar. 9

*** UPDATE *** March 9, 6:03AM PT - The planned maintenance for PLU Search & Directory is complete.

WHAT:  PLU Search & Directory Maintenance

WHEN:  03/09/18  Duration:  6:00am-6:30am PT

Description:  On Friday, March 9, 2018 between 6:00am to 6:30am (US Pacific Time), maintenance will be performed on the PLU Search & Directory system (https://search.plu.edu). For a few seconds during this interval, search results may be disrupted. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Search & Directory

Estimated Time to Resolution or Next Update:  Friday, March 9, 6:30am PT

Check https://www.plu.edu/status/ for periodic updates.

Friday, January 26, 2018

Sakai, Search & DSpace Unavailable for Maintenance - Fri., Feb. 2, 6am PT

*** UPDATE *** February 2, 7.19am PT - DSpace is now back online. The planned maintenance is complete.

*** UPDATE *** February 2, 7.14am PT - Sakai and PLU Search & Directory have been back online since 7:00am. However, DSpace is still offline, and I&TS staff are working to restore this service as soon as possible.

*** UPDATE *** February 2, 6:00am PT - Sakai, PLU Search & Directory, and DSpace are currently offline or intermittently available due to planned maintenance. I&TS support staff are working to restore these services by 7:00am (if not before).

WHAT:  Sakai, Search & DSpace Unavailable for Maintenance

WHEN:  02/02/18  Duration: 6:00am - 7:00am PT

Description: On Friday, February 2, 2018, system maintenance will be performed from 6:00am to 7:00am PT on servers that host Sakai (sakai.plu.edu), PLU Search & Directory (search.plu.edu), and DSpace (dspace.plu.edu). Consequently, these web services will be disrupted during this interval. However, maintenance might be completed in much less time. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  Sakai, PLU Search & Directory, DSpace

Estimated Time to Resolution or Next Update:  Fri., Feb. 2, 2018, 6:00am PT

Check https://www.plu.edu/status/ for periodic updates.

Wednesday, November 15, 2017

PLU Search & Directory Maintenance: Wed., Nov. 22

*** UPDATE *** November 22, 12:34pm PT - The planned maintenance for Search & Directory is complete.

WHAT:  PLU Search & Directory Maintenance 

WHEN:  11/22/17  Duration:  12:00noon-1:00pm PT

Description:  On Wednesday, November 22, 2017 between 12:00 noon to 1:00pm, maintenance will be performed on the PLU Search & Directory system (https://search.plu.edu). Search results made through the PLU website (https://www.plu.edu) will also be affected by this maintenance. While service disruptions may occur throughout this interval, maintenance might be completed in much less time. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted: Search & Directory

Estimated Time to Resolution or Next Update:  Wed., Nov. 22, 2017, 1:00pm PT

Check https://www.plu.edu/status/ for periodic updates.

Wednesday, May 31, 2017

PLU Search & Directory Maintenance: Sat., June 3

*** UPDATE *** June 3, 6:20AM PT - The planned maintenance for PLU Search & Directory is complete.

WHAT:  PLU Search & Directory Maintenance

WHEN:  06/03/17  Duration:  6:00am-6:30am PT

Description:  On Saturday, June 3, 2017 between 6:00am to 6:30am, maintenance will be performed on the PLU Search & Directory system (https://search.plu.edu). Search results for people, departments, and organizations will not be disrupted during this maintenance. However, for a few minutes during this interval, search results for PLU web pages may be disrupted such that users might observe no results returning for the keyword searches they perform. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  Search & Directory

Estimated Time to Resolution or Next Update:  Saturday, June 3, 2017, 6:30am PT

Check http://www.plu.edu/status/ for periodic updates.