Phishing Messages Appearing to be Originating from the President's Office

WHAT: Phishing Messages Appearing to be Originating from the President's Office

WHEN: 01/26/17 Duration: Ongoing

Current Status: Open

Description: Recently a wave of new phishing emails have been sent out to campus email addresses claiming to be sent by President Krise. This email is most definitely fraudulent, and should be marked as SPAM or phishing in your inbox to help Google identify these as fraudulent and begin to block them. For more information about these recent messages and what to do if you entered your information into the attached document, please visit the I&TS Help Desk Blog,

Service(s) Impacted: Gmail, ePass

Check http://www.plu.edu/status/ for periodic updates.

PLU ePass Login System Maintenance

WHAT: PLU ePass Login System Maintenance

WHEN: 01/27/17 12:00 PM Duration: 15 min.

Current Status: Closed

UPDATE: System maintenance has ended, and authentication service should be available without disruption at this point.

Description: On Friday, January 27 at 12:00 PM, maintenance will be performed on the PLU ePass Login System. The maintenance is expected to last approximately 15 minutes. There will be intermittent disruptions to the login service during this time. However, users who are already logged in to web-based services will experience no disruptions, for the most part.

Service(s) Impacted: ePass

Estimated Time to Resolution or Next Update: 15 min.



Check http://www.plu.edu/status/ for periodic updates.

Taylor & Francis Online outage

WHAT: Taylor & Francis Online outage

WHEN: 1/25/17, 3:00 pm Duration: 4 hours


Current Status: Open

Description: Taylor & Francis Online will be offline for database maintenance. Journals published/hosted by T&F will be inaccessible during this time.

Service(s) Impacted: Library


Check http://www.plu.edu/status/ for periodic updates.

ProQuest maintenance outage

WHAT: ProQuest maintenance outage

WHEN: 7:00 pm Jan 28 to 3:00 am Jan 29, 2017.


Current Status: Open

Description: ProQuest research databases, including ProQuest Research Library, will be unavailable due to a maintenance/upgrade.

Service(s) Impacted: Library


Check http://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance on Friday, January 13, 6AM PT

*** UPDATE *** January 13, 6:20AM PT - Sakai is back online. The planned maintenance is complete.

*** UPDATE *** January 13, 6:00AM PT - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 6:30AM (if not before).

WHAT: Sakai Unavailable for Maintenance

WHEN: 01/13/17 Duration: 6:00AM - 6:30AM PT

Description: On Friday, January 13, Sakai will be out of service from 6:00AM to 6:30AM PT for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted: Sakai

Estimated Time to Resolution or Next Update: 01/13/17, 6:00AM

Internet Disruption Planned due to ISP Network Maintenance - Wednesday, December 28th between 6:00pm-12:00am

WHAT: Brief Internet Service Disruption due to ISP Network Maintenance

WHEN: 12/28/2016 Duration: Approximately 10 minutes sometime between 6:00pm and 12:00am

Current Status: Closed

Description: Our primary Internet Service Provider has notified I&TS that they will be performing some network re-configuration between 6pm and midnight on Wednesday.  This work will require brief disruptions of service for all customers, including a 10 minute interruption (approx.) in service.

Our Internet connection redundancy should prevent any significant disruption in service.  However, any disconnection of this type as the possibility of causing some loss in service to & from campus.

Service(s) Impacted: Campus Network

Check http://www.plu.edu/status/ for periodic updates.

Sakai Turnitin Service - Scheduled Maintenance Jan. 7, 7am-3pm

WHAT:  Sakai Turnitin Service - Scheduled Maintenance Jan. 7, 7am-3pm PT   

WHEN:  01/07/17  Duration:  7am-3pm PT 

Description:  The Turnitin service will be unavailable during a scheduled maintenance period on Saturday, January 7, 2017, from 7am to 3pm Pacific Time. You can view the Turnitin System Status page for updates. Instructors are encouraged to modify assignment due dates either before or at least several hours after the scheduled maintenance window. If you have questions or concerns, please email sakai@plu.edu.

Service(s) Impacted:  Sakai Turnitin Service

Check http://www.plu.edu/status/ for periodic updates.