Friday, October 21, 2016

*Resolved* Nationwide Internet Service Disruptions - Friday, October 21, 2016

WHAT: Nationwide Internet Service Disruptions due to DDoS attacks

WHEN: 10/21/2016 Duration: Beginning early morning

WHERE: Many websites across the country

Current Status: Closed

Description: A leading DNS (Domain Name Service) provider "Dyn" is under attack from a Distributed Denial of Service (DDoS) attack that has effectively taken their services offline multiple times today.  DNS is the service that works like a phonebook and directs users to the correct server based on the server name typed into a browser.  If DNS does not respond or provide an accurate answer the access to the service is effectively blocked.  Due to Dyn's position as a leading provider of DNS services, their outage is causing wide-spread issues connecting to many other leading web sites including:

  • BBC
  • Box
  • Business Insider
  • CNN
  • Disqus
  • Etsy
  • Eventbrite
  • Fox News
  • Github
  • HBO Now
  • (iHeartRadio)
  • Imgur
  • Mashable
  • Netflix
  • Netflix
  • New York Times
  • Okta
  • PayPal
  • PeopleAdmin
  • Pinterest
  • Playstation Network
  • Qualtrics
  • Recode
  • Reddit
  • Reeher
  • SBNation
  • Shopify
  • Soundcloud
  • Spotify
  • Squarespace Customer Sites
  • Starbucks rewards/gift cards
  • The Verge
  • Twitter
  • Visa
  • Wikia
  • Yelp
  • .... and many more.

Service(s) Impacted: Reeher & PeopleAdmin ( appears to be the only PLU services currently affected, but many non-PLU services are impacted from both on-campus as well as off-campus.

Workarounds: None available at this time.

Estimated Time to Resolution or Next Update: None available at this time.

Root Cause / Continuous Improvement: DDoS

Check for periodic updates.

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