WHEN: 07/09/18
Current Status: Resolved
Description: There have been some additional disruptions with ePass login authentication since the initial disruption on Saturday night. We believe that all of the impacted systems have been restored to normal activity.
Service(s) Impacted: Any PLU service requiring ePass login.
Estimated Time to Resolution or Next Update: Resolved.
Root Cause / Continuous Improvement: A security certificate was not renewed because it was incorrectly believed that the certificate was no longer being used. When the certificate expired on Saturday, it disrupted the ePass system. The certificate has been replaced and noted in the certificate record.
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