WHEN: 12/16/2018 Duration: beginning approx. 1:00 PM
Current Status: Open
Description:
*8:00 AM Update*
Issues with the voicemail system have been resolved.
*Original Post*
During an upgrade to our telephone system this afternoon a licensing issue caused our telephone system and our voicemail server to stop connecting properly. This service disruption interferes with the ability to leave voicemail, retrieve voicemail, as well as some of the automated attendant functions used by some campus offices. Our support contractor and product vendors are working on the issue and hope to have it resolved before regular business hours begin Monday morning.
Service(s) Impacted: PLU Telephone Service - Voicemail
Root Cause: Licensing issue related to upgrade.
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