WHAT: Duo Multi-Factor Authentication Service Issues
WHEN: 01/23/2019 Duration: ongoing
Current Status: Closed
Description: There is currently an issue with the Duo Multi-Factor Authentication service that may result in some users experiencing difficulty authenticating to online services. This is an issue with the Duo service affecting multiple organizations which use Duo, including PLU.
Information & Technology Services is monitoring this issue and staying in contact with Duo technical support in order to provide updates as we receive them. In the mean time, if you believe you are experiencing problems as a result of this issue, please contact the PLU Help Desk at 253-535-7525 or helpdesk@plu.edu.
Service(s) Impacted: ePass
Root Cause / Continuous Improvement: To be determined.
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