Friday, April 3, 2020

*Completed* Internet Service Troubleshooting -- Sunday, April 5, 2020 beginning 12:00AM

WHAT: Internet Service Troubleshooting

WHEN: 03/5/2020  Duration: Beginning at 12:00 AM and ending at 12:30AM

WHERE: Internet Service In & Out of Campus including VPN

Current Status: Completed

Update: Service was successfully restored restored after a brief outage. 

Original Description:
In order to improve service, we are going to conduct some troubleshooting of the Internet connections this evening.  The work will likely cause at least intermittent disruption to Internet & VPN connections, but every effort to minimize the impact will be made.  The troubleshooting should take less than 10 minutes. We apologize for the disruption and very much appreciate everyone's understanding as we work to improve the overall reliability and capacity of our campus Internet service.

Service(s) Impacted: All Campus Network services including, but not limited to, Sakai, Banner, G Suite, Campus Calendar, Web Help Desk, ePass, Library online resources, & Xfinity on Campus TV

Next Update: Following completion of work.

Check https://www.plu.edu/status/ for periodic updates.

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