Saturday, August 14, 2021

*RESOLVED* Unplanned Network Outage - Hauge Administration Building - Saturday, August 14, 2021 4:42pm

WHAT: Hauge Administration Building Network Outage

WHEN: 8/14/2021 Duration: Beginning 4:42pm Saturday afternoon

WHERE: Hauge Administration Building

Current Status: Resolved

Description: 
*Update Sunday, August 15, 2021 - 11:30am*
A faulty fiber connection was identified and bypassed allowing service to Hauge Administration Building to be restored.  Connectivity to all affected systems should be restored, if any further issues persist please contact the I&TS Help Desk.

*Original Post*
The network connection providing service to the Hauge Administration Building went offline around 4:42pm Saturday afternoon.  Initial investigations into the cause have not identified a clear failure point and work to identify the root cause and repair options is still underway.

Service(s) Impacted: Campus Network

Workarounds: Network access in other buildings

Estimated Time to Resolution or Next Update: Resolved

Root Cause: Faulty fiber strand(s).

Check https://www.plu.edu/status/ for periodic updates.

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