WHEN: Intermittent issue
WHERE: PLU Main Campus Wireless Network
Current Status: Open
Description: We have seen a small number of wireless network disruptions due to some sort of instability in the controller system used to manage the over 800 Wireless Access Points on campus. Most of those disruptions have been short lived or self-correcting, but this morning (Thursday, September 19th) we experienced a more substantial disruption lasting roughly an hour followed by a smaller disruption this evening. We have been working with our network vendor to identify the root cause or a plan to otherwise mitigate the effect. At this point we don't have clear guidance from our vendor and continue to monitor closely for issues and act quickly to resolve any problems that to not self-resolve.
Service(s) Impacted: Campus Wireless Network
Workarounds: Wired (ethernet) network is functioning
Next Update: During next incident or upon updated information from our network vendor.
Root Cause / Continuous Improvement: To be determined.
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