Monday, August 26, 2019

Sakai Unavailable for Maintenance - Fri., Aug. 30, 6am

*** UPDATE *** August 30, 6:05am PT - Sakai is back online. The planned maintenance is complete.

*** UPDATE *** August 30, 6:00am PT - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 6:30am (if not before).

WHAT:  Sakai Unavailable for Maintenance 

WHEN:  08/30/19  Duration:  6:00am - 6:30am PT

Description:  On Friday, August 30, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions, contact sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Aug. 30, 6:00am

Check https://www.plu.edu/status/ for periodic updates.

*Completed* Planned Telephone & Internet Service Outage - Intermittent between Monday Aug. 26, 2019 - 10:00PM to Tuesday Aug. 27, 2019 02:00AM

WHAT: PLU Internet Service Provider Planned Maintenance

WHEN: 8/26/19  Duration: Estimated up to 1 hour between 10:00pm and 2:00am

WHERE: Telephone & Internet service in and out of campus

Current Status: Complete

Description:
Overnight Information & Technology Services will be performing some urgent updates to equipment servicing our telephone and network services.  This will cause a series of fairly short disruptions to our telephone and Internet service.  Each portion of the work will be fairly brief, with the total "downtime" estimated to be around 1 hour or less across all services.

Service(s) Impacted: Campus Network Service, Campus Telephone Service

Workarounds: Cell phones for phone calls.

Check https://www.plu.edu/status/ for periodic updates.

Friday, August 16, 2019

Sakai Unavailable for Maintenance - Sun., Aug. 18, 6am

*** UPDATE *** August 18, 6:05am PT - Sakai is back online. The planned maintenance is complete.

*** UPDATE *** August 18, 6:00am PT - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 6:30am (if not before).

WHAT:  Sakai Unavailable for Maintenance

WHEN:  08/18/19  Duration:  6:00am - 6:30am PT

Description:  On Sunday, August 18, Sakai (sakai.plu.edu) will be out of service from 6:00am to 6:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions, contact sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Sun., Aug. 18, 6:00am

Check https://www.plu.edu/status/ for periodic updates.

Wednesday, August 7, 2019

Planned Internet Service Provider Outage - Thursday Aug. 8, 2019 - 11:00AM to 12:00PM

WHAT: PLU Internet Service Provider Planned Maintenance

WHEN: 8/8/19  Duration: Estimated 1 hour between 11:00am and 12:00pm

WHERE: Internet service in and out of the campus network

Current Status: Resolved

Description:
In coordination with our primary ISP, essential equipment will be replaced.  It is expected that we will lose connectivity to the Internet through this service for a short period of time.  During this maintenance our Internet service should automatically switch to our secondary ISP for all traffic. However, during the transition period at the start and end of the maintenance users may experience disruption to their connections.

[Update]
A configuration issue caused most sites on the internet to be inaccessible temporarily.  The issue was resolved by our internet service provider.  Internet service to and from campus should now be completely restored. 

Service(s) Impacted: Campus Internet Service

Workarounds: Secondary ISP should handle most of our Internet service needs.


Check https://www.plu.edu/status/ for periodic updates.

Monday, July 29, 2019

Sakai Unavailable for Maintenance - Fri., Aug. 2, 6am

*** UPDATE *** August 2, 6:33am PT - Sakai is back online. The planned maintenance is complete.

*** UPDATE *** August 2, 6:00am PT - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 7:00am (if not before).

WHAT:  Sakai Unavailable for Maintenance 

WHEN:  08/02/19  Duration:  6:00am - 7:00am PT

Description:  On Friday, August 2, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions, contact sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Aug. 2, 6:00am

Check https://www.plu.edu/status/ for periodic updates.

Tuesday, July 16, 2019

Sakai Upgrade on Sat., Aug. 10, 6am - 2pm

*** UPDATE *** August 10, 10:58 am - Sakai has been upgraded to version 12 and is now available for use.

*** UPDATE *** August 10, 6:00am - Sakai is now offline for the planned upgrade. The Sakai Support Team is working to complete the upgrade by 2:00pm, US Pacific Time.

WHAT:  Sakai Upgrade on Saturday, August 10

WHEN:  08/10/19  Duration:  6:00am - 2:00pm, US Pacific Time

Description:  Sakai at PLU will be upgraded from version 2.9 to version 12 on Saturday, August 10, 2019, 6:00am - 2:00pm, US Pacific Time. Sakai will be unavailable during this upgrade, so please plan accordingly.

While almost all content and tools will transition seamlessly with the upgrade, instructors should expect differences in Sakai’s user interface and anticipate new features. Instructors are encouraged to proactively explore Sakai 12 by using the Preview Course in Sakai 12 form to preview how some of their current course sites would look in Sakai 12. For more details see the articles, How can I prepare for the Sakai upgrade? and What are significant new features in Sakai 12?

Questions? Contact the Sakai Support Team at sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Sat., Aug. 10, 2019, 2:00pm

Check https://www.plu.edu/status/ for periodic updates.

Monday, July 15, 2019

ProQuest Ebook Central Maintenance Outage

WHAT: ProQuest Ebook Central Maintenance Outage

WHEN: 07/20/19 Duration: 9:00 am - 12:00 pm


Current Status: Open

Description: ProQuest will be performing maintenance on their Ebook Central platform. ProQuest ebooks will be unavailable during this time. (Books checked out and downloaded will be unaffected.)

Service(s) Impacted: Library


Check https://www.plu.edu/status/ for periodic updates.