Wednesday, March 11, 2015

Wireless Disruption this morning from 2 am - 3am

WHAT: There will be a brief disruption of the campus wireless for a required update from 2 am - 3 am this morning.

WHEN: 03/12/2015 Duration: Scheduled from 2am - 3am, upgrade should only take ~15 minutes

WHERE: All Campus

Current Status: Open,

Description: The campus wireless network will undergo a brief disruption this morning (3/12/2015) to allow for a maintenance upgrade. This upgrade will resolve an issue with some users getting limited Internet connectivity in their dorm rooms.

The update window is from 2 am to 3 am, however, the disruption should be brief.

Service(s) Impacted: Campus Network

Workarounds: Ethernet connections will still work during this time. Please note that you may need to register in Gatekeeper once more if you connect via ethernet -- you do not need to replace your wireless registration; be sure to press the "Add New 4 Month Lease" button once logged in to Gatekeeper. If you need assistance with this, please call the Help Desk at 253-535-7525.

Estimated Time to Resolution or Next Update: 2am - 3am

Root Cause / Continuous Improvement: Firmware update to resolve an intermittent issue with some access points.

Check for periodic updates.

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