Wednesday, July 8, 2015

***RESOLVED*** PLU ePass Login Service Disruption

WHAT: PLU ePass Login Service Disruption

Current Status: Resolved

7/8/15, 12:25PM : The issue with the ePass login service has been resolved and access to related services should now be working normally.  If you continue to have problems, please contact the I&TS Help Desk at 253-535-7525.

Description:  As of some time this morning (Wed., July 8), users have been experiencing a service disruption with the PLU ePass login system, preventing access to such services as Sakai, Gmail, Google Apps, and Web Help Desk. The Information & Technology Services team is diligently investigating to find and repair the problem as soon as possible.

Service(s) Impacted: Sakai, Gmail, Google Apps, Web Help Desk, ePass

Estimated Time to Resolution or Next Update:  As soon as possible

Root Cause / Continuous Improvement: To be determined.

Check for periodic updates.

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