Friday, August 21, 2015

***Update- Tues., August 25th*** community.plu.edu Web Services Offline - Wednesday, August 19th

WHAT: community.plu.edu Web Services Offline

WHEN: Beginning 8/18/15; Update August 25th

Current Status: Closed

Description:
**Update (8/25)**
The I&TS Systems team has nearly completed a migration to a replacement system following the security issue that required taking the previous system offline.  The team is working on the final touches, but access was restored to this system Tuesday afternoon.  If you identify an issue at this time please contact the I&TS Helpdesk (253-535-7525, helpdesk@plu.edu, or https://helpdesk.plu.edu/ )

**Original Post**
Due to a security issue Information & Technology Services found it necessary to take the server responsible for the community.plu.edu web pages offline to protect critical PLU resources.  For websites accessed through community.plu.edu (also known previously as www.plu.edu/~ ), the server providing hosting and web page redirection services will not be available until further notice.  We are working to restore this service as soon as possible.

Service(s) Impacted: community.plu.edu based web sites

Workarounds: For web sites hosted on the Google Sites portion of this service, they can still be access and managed through https://sites.google.com/a/plu.edu  All other sites hosted through the on-campus server (aka allspice.plu.edu), will not be accessible until service restoration is complete.

Estimated Time to Resolution or Next Update: For user facing services on this platform resolution should be complete now.  Final configuration testing & verification is underway and should be complete before the end of the week.  No impact on end-users is anticipated with the remaining work.

Root Cause / Continuous Improvement: Review pending.

Check http://www.plu.edu/status/ for periodic updates.

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