WHEN: 07/04/2017 Duration: Beginning approximately 10:23pm
Current Status: Resolved
*RESOLVED - 1:24pm, Wednesday, July 5, 2017*
We are awaiting official word from our carrier, but it now appears all affected services are back online. Telephone & Internet services affected by the fiber outage should be working normally including all inbound, outbound, & 911 calling.
*UPDATE - 8:50am, Wednesday, July 5, 2017*
Our carrier is onsite at the location of the fiber damage caused by a fireworks related fire in a some trees. Their current estimate is 2-2.5 hours before service is restored.
Our primary telecommunications carrier experienced a fiber outage beginning about 10:23pm on Tuesday night. This outage is disrupting some Internet service to/from campus, but is primarily causing a significant disruption to our telephone service in and out of campus. This includes issues calling 911 from campus land-line telephones.
Service(s) Impacted: Campus Telephone Service & Campus Network
Workarounds: Backup Internet Service is active, but telephone service has very limited capacity.
Estimated Time to Resolution or Next Update: Next update expected by 11am
Root Cause: Illegal Fireworks