Nestor Unavailable for Maintenance - Friday, October 2nd

WHAT: Nestor unavailable for routine maintenance.

WHEN: 10/02/20 Duration: 4:15 a.m. - 5:15 a.m.

Current Status: Closed

Description: Nestor will be down for routine maintenance. Please save and close any open documents that you have stored on Netstor before 4 a.m. on Friday.

Service(s) Impacted: Netstor



Check https://www.plu.edu/status/ for periodic updates.

Web Help Desk Maintenance - Fri. Sept. 25, 7:30am

*** UPDATE *** Fri., Sept. 25, 7:41am - Maintenance for Web Help Desk is complete.

WHAT: Web Help Desk Maintenance

WHEN:  09/25/20  Duration:  7:30am (US Pacific Time) 

Description:  On Friday, September 25, 2020, system maintenance will be performed at 7:30am (US Pacific Time) for Web Help Desk (helpdesk.plu.edu). This maintenance should last just a few seconds and incur a disruption during this brief interval. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  Web Help Desk

Estimated Time to Resolution or Next Update:  Fri., Sept. 25, 2020, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

**RESOLVED: All Banner Services Unavailable for Maintenance, Sunday, September 27th, 5:00AM-2:00PM.

WHAT: All Banner services: Administrative Pages, Self Service, INB, Administrative Reporting

WHEN: Sunday, September 27th, 5:00AM-2:00PM.

WHERE: On and Off Campus

Current Status: Resolved

Description: **UPDATE: The Banner Maintenance scheduled for Sunday, September 27, 2020 has been completed.  All Banner services are once again available. 

All Banner Services: Administrative Pages, Self Service, INB and Administrative Reporting will be unavailable Sunday, September 27th, 5:00AM-2:00PM for scheduled maintenance.  This post will be updated as soon as our work is complete and services are once again available.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Banner INB, Administrative Reporting

Workarounds: none



Check https://www.plu.edu/status/ for periodic updates.

Sakai Turnitin Experiencing Service Disruption - Fri., Sept. 18

WHAT: Sakai Turnitin Experiencing Service Disruption

WHEN: 09/18/20 

Description: As of Friday, Sept. 18, 4:50pm (US Pacific), an unexpected disruption with the Sakai Turnitin Service is occurring. Turnitin support staff are currently working to resolve this issue.

Service(s) Impacted: Sakai Turnitin Service

Check https://www.plu.edu/status/ for periodic updates.

Planned Internet Service Disruption - Saturday, September 19, 2020 11:30PM to 11:59PM

WHAT: PLU Internet Connection Planned Maintenance

WHEN: 09/19/2020 Duration: 11:30PM to 11:59PM

WHERE: Internet Service In & Out of Campus including VPN

Current Status: Closed

Description: In order to improve the speed and reliability of internet service to campus, Information & Technology Services will be reconfiguring equipment supporting our campus Internet service.  This could cause disruptions to our Internet service, including VPN services.  Every effort will be made to minimize the disruption during the maintenance period, but users may notice a series of disruptions typically lasting a few minutes each time during the maintenance period.

Service(s) Impacted: All Campus Network services including, but not limited to, Sakai, Banner, G Suite, Campus Calendar, Web Help Desk, ePass, Library online resources, & Xfinity on Campus TV

Next Update: Following completion of work at approximately 12:10 AM

Check https://www.plu.edu/status/ for periodic updates.