**RESOLVED: All Banner Services *may* experience some outages/connectivity issues during planned maintenance, Monday June 28 and Tuesday June 29 from 5:00AM-8:00AM

WHAT: All Banner Services including Administrative Pages, Self Service and/or Administrative Reporting

WHEN: Monday, June 28 and Tuesday, June 29, 5:00AM-8:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description:  **UPDATE:  The planned server maintenance scheduled for Tuesday, June 29 has been completed. 

**UPDATE:  The planned server maintenance scheduled for Monday, June 28 has been completed. 

Planned server maintenance will be performed on Monday, June 28 and Tuesday, June 29 from 5:00AM to 8:00AM.  During these days/times, there *may* be some outages/connectivity issues when accessing Banner Administrative Pages, Banner Self Service and/or Administrative Reporting.  This post will be updated as soon as our work is complete.

Service(s) Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None


Check https://www.plu.edu/status/ for periodic updates.

Sakai and PLU Help Desk Unavailable for Maintenance - Fri., June 25, 6am

*** UPDATE *** Friday, June 25, 6:45am - Sakai and PLU Help Desk are back online. The planned maintenance is complete.

WHAT:  Sakai and PLU Help Desk Unavailable for Maintenance

WHEN:  06/25/21  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, June 25, system maintenance will be performed from 6:00am to 7:00am (US Pacific Time) on servers that host Sakai (sakai.plu.edu) and PLU Help Desk (helpdesk.plu.edu). Consequently, these web services will be disrupted during this interval. However, maintenance might be completed in much less time. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted: Sakai and PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., June 25, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

*COMPLETE* Planned Maintenance Affecting Sakai and Banner Services - Fri., June 11

WHAT: Planned Maintenance Affecting Sakai and Banner Services

WHEN: 06/11/21 Duration: 5:30am - 7:30am

Current Status: Open

Description: 

*Work Complete*

Schedule system maintenance work was successfully completed at 7:00am.

*Original Post*

Sakai, Banner Self-Service and Banner Administrative Pages will be unavailable during a planned maintenance window, beginning at 5:30am on Friday, June 11th.  All services should be brought back online no later than 7:30am once all scheduled tasks have been completed.  If you have any questions or concerns regarding this outage, please email helpdesk@plu.edu and we will get back to you as soon as we can.

Service(s) Impacted: Sakai, Banner Administrative Pages, Banner Self-Service

Estimated Time to Resolution or Next Update: Friday, June 11, 7:30am


Check https://www.plu.edu/status/ for periodic updates.

PLU Help Desk Maintenance - Fri., June 4, 5:30am

*** UPDATE *** Friday, June 4, 6:38am - PLU Help Desk is back online. The planned maintenance is complete.

*** UPDATE *** June 4, 5:30pm PT - PLU Help Desk is currently offline due to planned maintenance. I&TS support staff are working to restore this service by 7:30am (if not before).

WHAT:  PLU Help Desk Directory Maintenance    

WHEN:  06/04/21  Duration:  5:30am - 7:30am (US Pacific Time)  

Description:  On Friday, June 4, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 5:30am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., June 4, 5:30am

Check https://www.plu.edu/status/ for periodic updates.