WHAT: Internet Native Banner & Banner Self-Service
WHEN: 11/7/16, 2:45 pm
Duration: Unknown
WHERE: On campus
Current Status: Open
Description: UPDATE: The issue with Internet Native Banner & Banner Self-Service has been resolved. A root cause has not been determined but we will continue to troubleshoot the issue. Please notify the Help Desk if you continue to experience any kind of service interruption.
Thank you for your patience.
Original Post:
We are currently experiencing an issue with Internet Native Banner & Banner Self-Service. As a result, new connections are failing and users who are already connected are not able to update or insert new information.
We are actively working on a resolution and will notify everyone as soon as it is resolved.
Service(s) Impacted: Internet Native Banner & Banner Self-Service
Workarounds: None at this time
Estimated Time to Resolution or Next Update: Unknown
Monday, November 7, 2016
Thursday, November 3, 2016
**RESOLVED** Internet Native Banner Service Disruption
WHAT: Internet Native Banner
WHEN: 11/4/16, 3pm; Resolved at 3:20pm
Duration: Unknown
WHERE: On campus
Current Status: Closed
Description: UPDATE: The issue with Internet Native Banner has been resolved. A root cause has not been determined but we will continue to troubleshoot the issue. Please notify the Help Desk if you continue to experience any kind of service interruption.
Thank you for your patience.
Original Post:
We are currently experiencing an issue with Internet Native Banner. As a result, new connections to the database are failing and users who are already connected are not able to update or insert new information.
We are actively working on a resolution and will notify everyone as soon as it is resolved.
Service(s) Impacted: Internet Native Banner
Workarounds: None at this time
Estimated Time to Resolution or Next Update: Unknown
Check http://www.plu.edu/status/ for periodic updates.
WHEN: 11/4/16, 3pm; Resolved at 3:20pm
Duration: Unknown
WHERE: On campus
Current Status: Closed
Description: UPDATE: The issue with Internet Native Banner has been resolved. A root cause has not been determined but we will continue to troubleshoot the issue. Please notify the Help Desk if you continue to experience any kind of service interruption.
Thank you for your patience.
Original Post:
We are currently experiencing an issue with Internet Native Banner. As a result, new connections to the database are failing and users who are already connected are not able to update or insert new information.
We are actively working on a resolution and will notify everyone as soon as it is resolved.
Service(s) Impacted: Internet Native Banner
Workarounds: None at this time
Estimated Time to Resolution or Next Update: Unknown
Tuesday, November 1, 2016
Sakai Unavailable for Maintenance on Friday, November 4, 6AM PT
*** UPDATE *** November 4, 6:20AM PT - Sakai is back online. The planned maintenance is complete.
*** UPDATE *** November 4, 6:00AM PT - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 6:30AM (if not before).
WHAT: Sakai Unavailable for Maintenance
WHEN: 11/04/16 Duration: 6:00 AM - 6:30 AM PT
Description: On Friday, November 4, Sakai will be out of service from 6:00 AM to 6:30 AM PT for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.
Service(s) Impacted: Sakai
Estimated Time to Resolution or Next Update: 11/04/16, 6:00 AM
Friday, October 28, 2016
Sakai Turnitin Service - Scheduled Maintenance Nov. 5, 6am-11am
WHAT: Sakai Turnitin Service - Scheduled Maintenance Nov. 5, 6am-11am PT
WHEN: 11/05/16 Duration: 6am-11am PT
Description: The Turnitin service will be unavailable during a scheduled maintenance period on Saturday, November 5, 2016, from 6am to 11am Pacific Time. You can view the Turnitin System Status page for updates. Instructors are encouraged to modify assignment due dates either before or at least several hours after the scheduled maintenance window. If you have questions or concerns, please email sakai@plu.edu.
Service(s) Impacted: Sakai Turnitin Service
Check http://www.plu.edu/status/ for periodic updates.
WHEN: 11/05/16 Duration: 6am-11am PT
Description: The Turnitin service will be unavailable during a scheduled maintenance period on Saturday, November 5, 2016, from 6am to 11am Pacific Time. You can view the Turnitin System Status page for updates. Instructors are encouraged to modify assignment due dates either before or at least several hours after the scheduled maintenance window. If you have questions or concerns, please email sakai@plu.edu.
Service(s) Impacted: Sakai Turnitin Service
Friday, October 21, 2016
*Resolved* Nationwide Internet Service Disruptions - Friday, October 21, 2016
WHAT: Nationwide Internet Service Disruptions due to DDoS attacks
WHEN: 10/21/2016 Duration: Beginning early morning
WHERE: Many websites across the country
Current Status: Closed
Description: A leading DNS (Domain Name Service) provider "Dyn" is under attack from a Distributed Denial of Service (DDoS) attack that has effectively taken their services offline multiple times today. DNS is the service that works like a phonebook and directs users to the correct server based on the server name typed into a browser. If DNS does not respond or provide an accurate answer the access to the service is effectively blocked. Due to Dyn's position as a leading provider of DNS services, their outage is causing wide-spread issues connecting to many other leading web sites including:
Service(s) Impacted: Reeher & PeopleAdmin (employment.plu.edu) appears to be the only PLU services currently affected, but many non-PLU services are impacted from both on-campus as well as off-campus.
Workarounds: None available at this time.
Estimated Time to Resolution or Next Update: None available at this time.
Root Cause / Continuous Improvement: DDoS
Check http://www.plu.edu/status/ for periodic updates.
WHEN: 10/21/2016 Duration: Beginning early morning
WHERE: Many websites across the country
Current Status: Closed
Description: A leading DNS (Domain Name Service) provider "Dyn" is under attack from a Distributed Denial of Service (DDoS) attack that has effectively taken their services offline multiple times today. DNS is the service that works like a phonebook and directs users to the correct server based on the server name typed into a browser. If DNS does not respond or provide an accurate answer the access to the service is effectively blocked. Due to Dyn's position as a leading provider of DNS services, their outage is causing wide-spread issues connecting to many other leading web sites including:
- Ancesty.com
- BBC
- Box
- Business Insider
- CNN
- Dailynews.com
- Disqus
- Donorschoose.org
- Etsy
- Eventbrite
- Fox News
- Github
- Guardian.co.uk
- HBO Now
- Iheart.com (iHeartRadio)
- Imgur
- Mashable
- NHL.com
- Netflix
- Netflix
- New York Times
- Okta
- PayPal
- People.com
- PeopleAdmin
- Playstation Network
- Qualtrics
- Recode
- Reeher
- SBNation
- Shopify
- Soundcloud
- Spotify
- Squarespace Customer Sites
- Starbucks rewards/gift cards
- The Verge
- Time.com
- Visa
- WSJ.com
- Weather.com
- Wikia
- Wired.com
- Xbox.com
- Yelp
- .... and many more.
Service(s) Impacted: Reeher & PeopleAdmin (employment.plu.edu) appears to be the only PLU services currently affected, but many non-PLU services are impacted from both on-campus as well as off-campus.
Workarounds: None available at this time.
Estimated Time to Resolution or Next Update: None available at this time.
Root Cause / Continuous Improvement: DDoS
Tuesday, October 18, 2016
RESOLVED: BannerWeb Login Page Unavailable
WHAT: BannerWeb Login Page Unavailable
WHEN: 10/18/16 at 8:35AM
Current Status: Open
Description: **UPDATE: The issue has been resolved and all Banner services (Internet Native Banner and Banner Self-Service) are once again available.
The login page to access BannerWeb services does not load and displays an error message. I&TS is aware of the issue and is working to find a quick resolution.
Service(s) Impacted: Internet Native Banner and Banner Self-Service
Estimated Time to Resolution or Next Update: 10/18/16 at 9:15AM
Root Cause / Continuous Improvement: To be determined.
Check http://www.plu.edu/status/ for periodic updates.
WHEN: 10/18/16 at 8:35AM
Current Status: Open
Description: **UPDATE: The issue has been resolved and all Banner services (Internet Native Banner and Banner Self-Service) are once again available.
The login page to access BannerWeb services does not load and displays an error message. I&TS is aware of the issue and is working to find a quick resolution.
Service(s) Impacted: Internet Native Banner and Banner Self-Service
Estimated Time to Resolution or Next Update: 10/18/16 at 9:15AM
Root Cause / Continuous Improvement: To be determined.
Tuesday, October 4, 2016
Sakai Unavailable for Maintenance on Friday, October 7, 6AM PT
*** UPDATE *** October 7, 6:15AM PT - Sakai is back online. The planned maintenance is complete.
*** UPDATE *** October 7, 6:00AM PT - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 6:30AM (if not before).
WHAT: Sakai Unavailable for Maintenance
WHEN: 10/7/16 Duration: 06:00AM - 06:30AM PT
Description: On Friday, October 7, Sakai will be out of service from 6:00AM to 6:30AM PT for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.
Estimated Time to Resolution or Next Update: 06:00AM, 10/7/16
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