Sunday, May 24, 2015

Banner Web, Internet Native Banner, and Administrative Reporting Unavailable During Maintenance Window - Sunday, May 24, 2015, 5:00am - 9:00am PDT

WHAT: Banner Web (aka Self-Service Banner), Internet Native Banner (aka INB), and Administrative Reporting Unavailable During Maintenance Window

WHEN: 05/24/2015  Duration: 5:00am – 9:00am PDT

Description:  On Sunday, May 24, 2015, Self-Service Banner, Internet Native Banner, and Administrative Reporting will be unavailable for scheduled maintenance.  During this time, the servers will be receiving various software updates and patches.  After the updates, INB users will likely need to respond to Java certificate messages.

Service(s) Impacted:
Self-Service Banner, Internet Native Banner, and Administrative Reporting

Estimated Time to Resolution or Next Update:
Sunday, May 24, 2015, 9am PDT
Check http://www.plu.edu/status/ for periodic updates.

Friday, May 22, 2015

Sakai Unavailable for Turnitin Service Changes - Sat., May 30, 7 - 8am

*** UPDATE *** May 30, 7:34AM PST - Sakai is back online. The planned maintenance is complete.

*** UPDATE *** May 30, 7:00AM PST - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 8:00AM (if not before).

WHAT:  Sakai Unavailable for Turnitin Service Changes

WHEN:  05/30/15  Duration:  7:00am - 8:00am PDT

Description:  On Saturday, May 30, 2015, Sakai will be out of service from 7:00am to 8:00am PDT for maintenance. During this time the Sakai Support Team will upgrade the integration between Sakai and the Turnitin Originality Checking service. The currently implemented integration would otherwise reach its end-of-life later this year.

Warning:  As a result of this change, instructors will likely not be able to access Turnitin Originality Reports (and GradeMark annotations, rubrics, etc.) that were generated before this upgrade. Thus, instructors who want to preserve any of these reports will likely want to download PDF copies before May 30. For details see the instructions on how to download each Originality Report.

Also, this upgrade will apply fixes to GradeMark, a grading tool provided by Turnitin that instructors can use on student assignments submitted through Sakai Assignments and Turnitin. For a quick introduction to GradeMark, please refer to "Exploring GradeMark for Sakai Turnitin Assignments".

Service(s) Impacted:  Sakai, Turnitin

Estimated Time to Resolution or Next Update:  Saturday, May 30, 8am PDT

Check http://www.plu.edu/status/ for periodic updates.

Tuesday, May 19, 2015

Interlibrary Loan (ILLIAD) upgrade

WHAT: Interlibrary Loan upgrade

WHEN: 05/22/15 Duration: 1:00 pm - 5:00 pm


Current Status: Open

Description: The Interlibrary Loan (ILLIAD) request form will be upgraded and may be temporarily unavailable until the update is complete.

Service(s) Impacted: Library


Check http://www.plu.edu/status/ for periodic updates.

Wednesday, April 29, 2015

Sakai Unavailable for Maintenance on Fri., May 1, 6AM PDT

*** UPDATE *** May 1, 6:09AM PST - Sakai is back online. The planned maintenance is complete.

*** UPDATE *** May 1, 6:00AM PST - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 6:30AM (if not before).

WHAT:  Sakai Unavailable for Maintenance 

WHEN:  05/01/15  Duration:  6:00AM - 6:30AM PDT

Description:  On Friday, May 1, Sakai will be out of service from 6:00AM to 6:30AM PDT for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Friday, May 1, 6:30AM PDT

Check http://www.plu.edu/status/ for periodic updates.

Wednesday, April 15, 2015

***RESOLVED*** EBSCOHost outage

WHAT: EBSCOHost outage

WHEN: 04/15/15 Duration: unknown


Current Status: Open

Description:

RESOLVED: EBSCOHost appears to be back online. Please contact williagr@plu.edu if issues persist.

The EBSCOHost database platform is experiencing problems at their end. EBSCO is aware of the problem and working on a fix. No ETA at this time.

Service(s) Impacted: Library

Workarounds: Other databases, including ProQuest and JSTOR, are unaffected, as is the library catalog.

Estimated Time to Resolution or Next Update: unknown

Root Cause / Continuous Improvement: To be determined.



Check http://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance on Fri., Apr. 17, 6AM PDT

*** UPDATE *** April 17, 6:19AM PST - Sakai is back online. The planned maintenance is complete.

*** UPDATE *** April 17, 6:00AM PST - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 6:30AM (if not before).

WHAT:  Sakai Unavailable for Maintenance

WHEN:  04/17/15  Duration:  6:00AM - 6:30AM PDT

Description:  On Friday, April 17, Sakai will be out of service from 6:00AM to 6:30AM PDT for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Friday, Apr. 17, 6:30AM PDT

Check http://www.plu.edu/status/ for periodic updates.

Wednesday, April 8, 2015

Sakai Unavailable for Maintenance on Fri., Apr. 10, 6AM PDT

*** UPDATE *** April 10, 6:20AM PST - Sakai is back online. The planned maintenance is complete.

*** UPDATE *** April 10, 6:00AM PST - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 6:30AM (if not before).

WHAT:  Sakai Unavailable for Maintenance

WHEN:  04/10/15  Duration:  6:00AM - 6:30AM PDT  

Description:  On Friday, April 10, Sakai will be out of service from 6:00AM to 6:30AM PDT for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted: Sakai

Estimated Time to Resolution or Next Update:  Friday, Apr. 10, 6:30AM PDT

Check http://www.plu.edu/status/ for periodic updates.