Monday, October 27, 2014

Errors Accessing Google Drive - Error 500 and slow connections

WHAT: Google has posted a status update noting that some users are having difficulty accessing Google Drive

WHEN: 10/27/2014

Current Status: Open

Description:  

Update 11:45 pm 10/27: Google is still noticing errors and problems with Google Drive. Their next scheduled update is 1:30 PM local time.

Original Message: At approximately 8:50 am, we began to receive reports of users receiving errors when accessing Google Drive. At approximately 9:10 am, Google posted an update on their status dashboard that Drive was experiencing difficulties.

Users attempting to access some Drive documents may receive an Error 500 or just an incredibly slow connection when working in Google Drive.

We will post updates as Google Provides them.

Service(s) Impacted: Google Apps

Workarounds: There are no work arounds at this time

Estimated Time to Resolution or Next Update: 1:30 pm

Root Cause / Continuous Improvement:Unknown



Check http://www.plu.edu/status/ for periodic updates.


Friday, October 24, 2014

Sakai Turnitin Experiencing Service Disruption

*** UPDATE *** Oct. 24, 11:35AM - The Turnitin technicians have reported that the Turnitin system is now back to normal.

WHAT:  Sakai Turnitin Experiencing Service Disruption

Description:  The Sakai Turnitin service is currently experiencing an unplanned service disruption as noted on the Turnitin System Status page. Turnitin technicians are working to resolve this and will post updates on the Turnitin System Status page. If you have questions or concerns, please email sakai@plu.edu.

Service(s) Impacted: Sakai Turnitin Service

Check http://www.plu.edu/status/ for periodic updates.

Wednesday, October 22, 2014

Sakai Unavailable for Maintenance on Fri., Oct. 24, 6AM

*** UPDATE *** October 24, 6:12AM - Sakai is back online. The planned maintenance is complete.

*** UPDATE *** October 24, 6:00AM - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 6:30AM (if not before).

WHAT:  Sakai Unavailable for Maintenance

WHEN:  10/24/14  Duration:  6:00AM - 6:30AM

Description:  On Friday, October 24, Sakai will be out of service from 6:00AM to 6:30AM for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Friday, Oct. 24, 6:30AM

Check http://www.plu.edu/status/ for periodic updates.

Friday, October 10, 2014

WHAT: Gold Rush/Journals @ PLU outage

WHEN: 10/14/14, 7:00 am Duration: 2 hours

Current Status: Open

Description: The Gold Rush/Journals@PLU/Article Linker service will be down for about 2 hours for planned service maintenance. Please plan your research accordingly.

Service(s) Impacted: Library


Check http://www.plu.edu/status/ for periodic updates.

Wednesday, October 1, 2014

Sakai Unavailable for Maintenance on Fri., Oct. 3, 6AM

*** UPDATE *** October 3, 6:12AM - Sakai is back online. The planned maintenance is complete.

*** UPDATE *** October 3, 6:00AM - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 6:30AM (if not before).

WHAT: Sakai Unavailable for Maintenance  

WHEN:  10/03/14  Duration:  6:00AM - 6:30AM

Description:  On Friday, October 3, Sakai will be out of service from 6:00AM to 6:30AM for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Friday, Oct. 3, 6:30AM

Check http://www.plu.edu/status/ for periodic updates.

Monday, September 29, 2014

Sakai Turnitin Service - Scheduled Maintenance Oct. 11, 7am-11am

WHAT:  Sakai Turnitin Service - Scheduled Maintenance Oct. 11, 7am-11am PDT

WHEN:  10/11/14  Duration:  7AM - 11AM PDT

Description:  The Turnitin service will be unavailable during a scheduled maintenance period on Saturday, October 11, 2014, from 7AM to 11AM Pacific Time. You can view the Turnitin System Status page for updates. Instructors are encouraged to modify assignment due dates either before or at least several hours after the scheduled maintenance window. If you have questions or concerns, please email sakai@plu.edu.

Service(s) Impacted:  Sakai Turnitin Service

Check http://www.plu.edu/status/ for periodic updates.

Wednesday, September 24, 2014

Sakai Unavailable for Maintenance on Fri., Sept. 26, 6AM


*** UPDATE *** September 26, 6:06AM - Sakai is back online. The planned maintenance is complete.

*** UPDATE *** September 26, 6:00AM - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 6:30AM (if not before).

WHAT:  Sakai Unavailable for Maintenance 

WHEN:  09/26/14  Duration:  6:00AM - 6:30AM

Description:  On Friday, September 26, Sakai will be out of service from 6:00AM to 6:30AM for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Friday, Sept. 26, 6:30AM

Check http://www.plu.edu/status/ for periodic updates.