Wednesday, February 25, 2015

Sakai Turnitin Service - Scheduled Maintenance Mar. 7, 7am-11am

WHAT:  Sakai Turnitin Service - Scheduled Maintenance Mar. 7, 7am-11am PST

WHEN:  03/07/15   Duration:  7AM - 11AM PST

Description:  The Turnitin service will be unavailable during a scheduled maintenance period on Saturday, March 7, 2015, from 7AM to 11AM Pacific Time. You can view the Turnitin System Status page for updates. Instructors are encouraged to modify assignment due dates either before or at least several hours after the scheduled maintenance window. If you have questions or concerns, please email sakai@plu.edu.

Service(s) Impacted:  Sakai Turnitin Service

Check http://www.plu.edu/status/ for periodic updates.

Monday, February 23, 2015

Lost Sakai Email Notifications - Sun., Feb. 22

WHAT:  Lost Sakai Email Notifications

Description: From approximately 1:00PM to 4:30PM PST on Sunday, February 22, one of PLU’s mail servers experienced an unplanned service disruption that affected emails sent from Sakai but not emails sent from PLU Gmail. Emails sent from Sakai during this time will likely not have reached recipients. Therefore, anyone who has sent email notifications via Sakai during this time may want to resend them. Since 4:30PM on Sunday, emails sent from Sakai are being received. If you have questions or concerns, please email sakai@plu.edu.

Service(s) Impacted: Sakai

Root Cause / Continuous Improvement:  Regarding the service disruption, PLU Information & Technology Services have identified the root cause and are working on implementing a more robust fix.

Check http://www.plu.edu/status/ for periodic updates.

Wednesday, February 18, 2015

ProQuest maintainance window

WHAT: ProQuest maintenance

WHEN: 02/28/2015, 7:00pm Duration: 5 hours


Current Status: Open

Description: On February 28, 2015, ProQuest will be upgrading its systems infrastructure to improve performance, security, and overall reliability. ProQuest research databases will be offline during this time. Please plan accordingly.

Service(s) Impacted: Library


Check http://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance on Fri., Feb. 20, 6AM PST

*** UPDATE *** February 20, 6:12AM PST - Sakai is back online. The planned maintenance is complete.

*** UPDATE *** February 20, 6:00AM PST - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 6:30AM (if not before).

WHAT:  Sakai Unavailable for Maintenance  

WHEN:  02/20/15  Duration:  6:00AM - 6:30AM PST

Description:  On Friday, February 20, Sakai will be out of service from 6:00AM to 6:30AM PST for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Friday, Feb. 20, 6:30AM PST

Check http://www.plu.edu/status/ for periodic updates.

Tuesday, February 10, 2015

Sporadic Campus Internet Outages on 2/17 (Tuesday)

WHAT: One of our ISPs will be performing upgrades to their service which will result in sporadic outages from 11 pm until 5 am the following morning. (2/17 through 2/18).

WHEN: 02/17/2016 Duration: Estimated 6 hours (11 pm  - 5 am

WHERE: All Campus Residence Halls and Buildings

Current Status: Closed,

Description: Starting at approximately 11 pm on 2/17, Internet Access across campus may be subject to interruptions of indeterminate length.

The upgrade is expected to take approximately 6 hours, and should end by 5 am the next morning. We will post an update at that time.

Service(s) Impacted: Campus Network

Workarounds: No work arounds will be available for this scheduled outage.

Estimated Time to Resolution or Next Update: Postponed

Root Cause / Continuous Improvement: Planned system upgrade by our ISP


Check http://www.plu.edu/status/ for periodic updates.


Wednesday, February 4, 2015

Sakai Unavailable for Maintenance on Fri., Feb. 6, 6AM PST

*** UPDATE *** February 6, 6:12AM PST - Sakai is back online. The planned maintenance is complete.

*** UPDATE *** February 6, 6:00AM PST - Sakai is currently offline for planned maintenance. The Sakai Support team is working to restore this service by 6:30AM (if not before).

WHAT:  Sakai Unavailable for Maintenance 

WHEN:  02/06/15  Duration:  6:00AM - 6:30AM PST

Description:  On Friday, February 6, Sakai will be out of service from 6:00AM to 6:30AM PST for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Friday, Feb. 6, 6:30AM PST

Check http://www.plu.edu/status/ for periodic updates.

Thursday, January 29, 2015

**Resolved** Brief Downtime for Internet Native Banner and Banner Web, Friday, January 30, 4:00am

WHAT: Brief Downtime for Internet Native Banner and Banner Web (Production)

WHEN: 1/30/15 Duration: 4:00-4:30am (PST)

WHERE: On and Off Campus

Current Status: Closed

Description:     **UPDATE**  As of 4:30 am on 1/30/2015, the maintenance work is complete and Banner services are once again available.All Banner services - Internet Native and Banner Web - will be unavailable during a scheduled maintenance window on Friday, January 30, 2015, from 4:00-4:30am (pst).

Service(s) Impacted: Internet Native Banner, Banner Web

Estimated Time to Resolution or Next Update:  5:00am, 1/30/15



Check http://www.plu.edu/status/ for periodic updates.