PLU Help Desk Maintenance - Fri., Apr. 4, 6:00am

WHAT:  PLU Help Desk Maintenance

WHEN:  04/04/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, April 4, PLU Help Desk (helpdesk.plu.edu) will be intermittently available from 6:00am to 7:30am (US Pacific Time) for maintenance. An update to this notice will be posted once the maintenance is complete.

Service(s) Impacted:  PLU Help Desk

Estimated Time to Resolution or Next Update:  Fri., Apr. 4, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Mar. 28, 6:00am

*** UPDATE *** Mar. 28, 7:03am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  03/28/25  Duration:  6:00am - 7:30am (US Pacific Time)

Description:  On Friday, March 28, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:30am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Mar. 28, 7:30am

Check https://www.plu.edu/status/ for periodic updates.

*COMPLETE* Campus Telephone System Upgrade Planned for Friday, March 21st - 4:00am start

WHAT: PLU Telephone Service Planned Upgrade

WHEN: 03/21/2021  Duration: Beginning 4:00am estimated completion by 8:00am

WHERE: Telephone Service on campus and to/from campus

Current Status: Scheduled

Description:

Upgrade work and testing was 100% complete by approximately 8:00am.  No further work is expected to be necessary.  If any issues with telephone services are identified please report them to the I&TS Helpdesk at 253-535-7525 or helpdesk@plu.edu

*Original Post*

Information & Technology Services will be working with our telephone system (PBX) support vendor to complete an upgrade process on the campus telephone system.  This work will require a series of disruptions impacting the ability for calls to and from campus landline telephones.  The entire work period could last 2-3 hours, but the work will affect different campus telephone lines for varying lengths from just a few minutes to as long as the entire work period.  

Service(s) Impacted: Campus Telephone Service

Workarounds: Cell phones for phone calls.

Next Update: Upon completion of upgrade.

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Mar. 21, 6:00am

*** UPDATE *** Mar. 21, 6:21am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  03/21/25  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, March 21, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Mar. 21, 7:00am

Check https://www.plu.edu/status/ for periodic updates.

**RESOLVED: All Banner Services Unavailable Sunday, March 23, 2025 from 5:00AM-11:00AM for scheduled maintenance

WHAT: All Banner Services including: Administrative Pages, Self Service and Administrative Reporting.

WHEN: Sunday, March 23, 2025 from 5:00AM-11:00AM

WHERE: On and Off Campus

Current Status: Resolved

Description: **UPDATE: The Banner maintenance scheduled for Sunday, March 23, 2025 from 5:00AM-11:00AM has been completed. All Banner services are once again available.
All Banner Services will be unavailable for scheduled maintenance. This post will be updated as soon as our work is complete and services are once again available.

Services Impacted: Banner Administrative Pages, Banner Self Service, Administrative Reporting

Workarounds: None

*COMPLETE* Brief Urgent Internet Service Outage -- Thursday, March 13, 2025 11:00PM-11:30PM

WHAT: Urgent, short-notice, maintenance may cause brief Internet service outage

WHEN: 3/13/2025 Duration: 11:00PM and lasting approximately 10-20 minutes.

WHERE: PLU Main Campus

Current Status: Completed

Description: 

*Update*

This work was delayed by one day due to scheduling issues.

*Original Post*

I&TS will be performing emergency maintenance on our campus firewalls.  During this period a brief Internet service disruption may result in loss of Internet access from the campus network and loss of connectivity to campus from off-campus locations.

Service(s) Impacted: Sakai, Banner, Gmail, Google Workspace, Campus Calendar, Campus Network, ePass, Library

Estimated Time to Resolution or Next Update: Upon completion of emergency maintenance.

Check https://www.plu.edu/status/ for periodic updates.

Sakai Unavailable for Maintenance, Fri., Mar. 14, 6:00am

*** UPDATE *** Mar. 14, 6:13am PT - Sakai is back online. The planned maintenance is complete.

WHAT:  Sakai Unavailable for Maintenance

WHEN:  03/14/25  Duration:  6:00am - 7:00am (US Pacific Time)

Description:  On Friday, March 14, Sakai (sakai.plu.edu) will be out of service from 6:00am to 7:00am (US Pacific Time) for maintenance. Please plan accordingly. If you have any questions or concerns please email sakai@plu.edu.

Service(s) Impacted:  Sakai

Estimated Time to Resolution or Next Update:  Fri., Mar. 14, 7:00am

Check https://www.plu.edu/status/ for periodic updates.