Tuesday, November 25, 2014

***Resolved*** Brief Disruption of ePass Protected Webpages Until Noon

WHAT: ePass protected content such as the PLU email and Sakai may have login issues as we prep for the transition to the new PLU website

WHEN: 11/25/2014  Duration: Ought be resolved by ~ Noon

Current Status: Open


Resolution 12:57 pm: The new site is live and the page access should be restored. Please contact the Help Desk with any issues you find. 253 535 7535.

Update 12:30 pm: We're still tying up a few loose ends in preparation for the new site launch. The launch will be delayed for a bit while we tidy-up.

Original Message: 

In preparation for the launching of the new PLU website, some pages requiring a login through ePass may not be accessible until noon today. The transition requires a bit of behind the scenes prep-work which will result in some logins not working correctly on the old PLU site. An example of such pages is the Meal Plan page or the Residential Life Housing Application page. Other services, such as the email login or Sakai will not be affected.

We will work to keep this window of inaccessibility as small as possible; once the new site is launched, all users should be able to log in properly once more. We will be posting to both @PLUSystemStatus and @PLUHelpDesk with updates regarding these login issues.

Estimated Time to Resolution or Next Update: The issue should be resolved by 12:00 pm on 11/25

Check http://www.plu.edu/status/ for periodic updates.

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