Wednesday, November 5, 2014

Unplanned Sakai Service Disruption

*** UPDATE *** Nov. 6, 2:00PM - The Sakai Support Team has correlated yesterday afternoon's service disruption to a routine maintenance procedure that pertains to Sakai's database server. Before yesterday's incident, this routine procedure had not previously affected Sakai's connection to its database. Moving forward, this procedure will be revised to safeguard Sakai's database connectivity.

WHAT:  Unplanned Sakai Service Disruption

WHEN:  11/05/14  Duration:  2:55PM - 3:18PM (approx.)

Current Status: Open

Description:  At approximately 2:55PM today (Wed., Nov. 5) Sakai experienced an unplanned service disruption. The Sakai Support Team restored this service at approximately 3:18PM, and they continue to investigate root cause.

Service(s) Impacted: Sakai

Root Cause / Continuous Improvement:  See update above, posted Nov. 6.

Check for periodic updates.

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.