WHAT: Sakai, Web Help Desk, and FormAssembly Email Notification Issues
Current Status: Open
Description: From approximately 10:00PM PDT on Thursday, October 22, one of PLU’s mail servers experienced an unplanned service disruption that affected emails sent from Sakai, Web Help Desk, FormAssembly, and some other webforms, but not emails sent from PLU Gmail. Emails sent from Sakai and these other services during this time will likely not have reached recipients. Therefore, anyone who has sent email notifications via these services during this time may want to resend them. If you have questions or concerns, please email email@example.com.
Service(s) Impacted: Sakai, Web Help Desk, FormAssembly
Estimated Time to Resolution or Next Update: 10:00am
Root Cause / Continuous Improvement: To be determined.