WHEN: 11/03/17 10:50am
Current Status:***Resolved***
Description: People are reporting receiving an error message when attempting to log into PLU resources protected by the ePass single sign on page. The error displayed is "Login Failure: Pool is empty and connection creation failed". The I&TS systems team is aware of the issue and is working to resolve it as quickly as possible. More information to come.
***Update*** As of 11:13am the issue has been resolved and the team is working to find the root cause of the issue. Access to all systems should now be restored
Service(s) Impacted: Sakai, Banner, Gmail, Google Apps, Web Help Desk, ePass
Estimated Time to Resolution or Next Update: 30 minutes
Root Cause / Continuous Improvement: To be determined.
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