Thursday, October 31, 2019

*Resolved* Mail Services Disrupted on Various Systems - Thurs., Oct. 31, 2019

WHAT:  Mail Services Disrupted on Various Systems

WHEN:  10/31/19  Duration:  approximately 1:00pm to 1:42pm

Current Status:  Resolved

Description:  A service disruption for outgoing email is currently estimated to have occurred between 1:00pm and 1:42pm on Thursday, October 31 affecting various PLU systems such as Sakai, the PLU Web Help Desk, and other systems but not including PLU Gmail and other Google services. While the outgoing email service has been restored, the Sakai Support Team has observed that some email sent from Sakai during this interval may not have actually been sent. Therefore, Sakai users might need to resend messages sent during that period. It is unclear if any other systems experienced any lost messages, but message delivery delays during that time period were a common occurrence. We apologize for the inconvenience.

Service(s) Impacted:  Sakai, Web Help Desk, possibly others

Check https://www.plu.edu/status/ for periodic updates.

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