WHEN: 04/06/21, 8:00AM
Current Status: Resolved
Description: The service that we use for the I&TS ticketing system (Jira Service Management) is currently down and not accessible. We are working to identify the problem and will post an update when we have more information.
**UPDATE** 9:08AM - The service has been restored and we are looking into the root cause of the issue
Service(s) Impacted: Help Desk
Root Cause / Continuous Improvement: To be determined.
Check https://www.plu.edu/status/ for periodic updates.
Service(s) Impacted: Help Desk
Root Cause / Continuous Improvement: To be determined.
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