WHEN: 12/15/2021 Duration: Beginning around 7:30am
Current Status: Resolved
Description: Duo, the service that PLU uses for multi-factor authentication that allows access to many PLU services, has reported that they have been experiencing a network connectivity issue this morning that is affecting access to their services. Shortly after 8:00am, login services appear to have been restored and working properly; however, Duo is reporting that they are continuing to work towards full recovery.
***UPDATE***
12/15/2021 - 8:30AM: Amazon Web Services (and Duo) have reported that the connectivity issue has been resolved and access to their services are now functioning normally.
Service(s) Impacted: Sakai, Banner, Gmail, Google Apps, Help Desk, ePass
Root Cause / Continuous Improvement: To be determined.
Check https://www.plu.edu/status/ for periodic updates.
Service(s) Impacted: Sakai, Banner, Gmail, Google Apps, Help Desk, ePass
Root Cause / Continuous Improvement: To be determined.
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