Wednesday, December 15, 2021

Unplanned Disruption to Various Services due to AWS (Amazon Web Services) failure - Wednesday, December 15, 2021 8:00 AM

WHAT: Unplanned Disruption to Various Services due to AWS (Amazon Web Services) failure 

WHEN: 12/15/2021 Duration: Beginning around 7:30am

Current Status: Resolved

Description: Duo, the service that PLU uses for multi-factor authentication that allows access to many PLU services, has reported that they have been experiencing a network connectivity issue this morning that is affecting access to their services.  Shortly after 8:00am, login services appear to have been restored and working properly; however, Duo is reporting that they are continuing to work towards full recovery.

***UPDATE***
12/15/2021 - 8:30AM: Amazon Web Services (and Duo) have reported that the connectivity issue has been resolved and access to their services are now functioning normally.

Service(s) Impacted: Sakai, Banner, Gmail, Google Apps, Help Desk, ePass

Root Cause / Continuous Improvement: To be determined.


Check https://www.plu.edu/status/ for periodic updates.

No comments:

Post a Comment

Note: Only a member of this blog may post a comment.